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Saela Pest Control
About this business
EDGE offers general pest control, lawn care, rodent, mosquito, and bed bug control. We provide free re-services in between our regularly scheduled appointments if the need ever arises. We also treat all the way up into the eaves of the home to remove flying insects like wasps. Pets and people aren't pests, so we won't be treating for them. At EDGE, we insist on using the best products available, allowing you to be in your home during the service. We are a locally owned and operated company providing you the leading edg... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have never encountered such inappropriate business practices. I should have known from my first conversation to not agree to contract them. Very pushy and aggressive phone conversation. However, a friend had recommended. I had 2 services thus far. They scheduled a third without consulting me. I work full time so need to be present to allow entry and I have dogs. When I called to dispute, I was told I had to keep appointment. Additionally, as I explained at front end my issues occur in cold weather so, that is when I need s... read more
We had our service provider show up, and they rang the doorbell at 2:17pm, started treatment at 2:19pm, and was back in the van by 2:23pm I think it's a bit outrageous to charge someone $125 for 3 minutes of service. I do not expect to pay this bill for this service, and wish to fully discontinue my service with Edge.
A Rep stopped by our new home unsolicited by us telling us they had a $80 a quarter special. It was a LIE! Be VERY careful what you SIGN. The price on the Contract WAS NOT what the Sales Person told my husband and I when he stopped by. He has you sign the contract on his Pad and doesn't leave you a copy of it. There is a 3 day cancellation but unfortunately we did not have a chance to see the Contract until the 3 days was over. We were quoted $80 a quarter and are being charged $110. We even asked more than I time if there w... read more
Sales person arrived at my door not wearing a mask during increasing covid-19 infections but I had the sense not to speak with them face to face but with a glass door between us. It made me wonder how many germs they were spreading to anyone not so aware, especially considering how long winded this sales person was even despite my obvious disinterest in his products. I told him I already had pest control service and then the sales person picked apart my reasoning for choosing a company which would not put their money into em... read more
Shady business practices. After researching for local pest control, I called what I thought was a local company but a call center answered my call and then transferred me to Edge Pest Control (which actually, I found out later, was another call center in Utah (Red Flag #1). I was transferred to an "expert" and after he sounded perfect and promised great customer service (referred to Edge as "his company" and seemed very knowledgeable he said that if I could schedule in the next day or two he'd take a discount off my visits (... read more
High pressure sales with misleading statements. He asked way too many questions. I asked if they were a member of the BBB. He showed me a screen on his device showing BBB. He rattled off supposed neighbors names, but I have never of any of them.I was trying to keep my distance and he kept edging closer. He wasn't going to allow me to terminate conversation. I had to close door and lock it while he was still talking, Then he knocked again and tried talking to me through the door. Already received several emails which will not... read more
Deceptive, shady practices, awful salesman. I had a salesman come to my front door on a Sunday in late May/ early June 2020. He was extremely pushy, and after stating that I didn't have much along the lines of money, he parted ways. He came back the next day, and told me he had gotten permission from his boss to charge 80 dollars for an initial service, followed by quarterly servcies for around 270. I explained that I had about 20 dollars in my bank account, when he LITERALLY told me he was going to *****me 80 dollars becaus... read more
I have had them out to respray an ant problem multiple times. Now they are not answering their customer service line. I was on call waiting for several hours. No one returns my call or answers my requests for service from their web site. This is very frustrating. Since they do not answer the phone I cannot even cancel my service contract.
I signed up with Edge Pest Control last year 2019 for quarterly service as well as mosquito service. I have called multiple times to have a respray done and my calls have gone unreturned. I have also sat on hold multiple times for 30 minutes to get a message that they are not taking calls. I am unable to even cancel my service.
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 3.8 star rating with 1,366 reviews.
When is Saela Pest Control open?
Saela Pest Control is closed now. It will open tomorrow at 8:00 a.m.