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Two Concourse Parkway, #500, Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a used car last summer and added the gap coverage through Safeguard. That car was totaled recently and I was extremely thankful for that gap coverage purchase. The completed pay-off process was very lengthy but mostly due to MY car insurance companys slow processing. I was diligent in calling every day to expedite things. I lost count of the number of customer service reps I spoke to these past weeks, but everyone from Safeguard was extremely nice and helpful! One agent called my insurance company and included me... read more
I had a great Supervisor named ****** **** who helped me resolve my issues concerning my reimbursement for a tire. So, I was not aware that I needed prior approval before getting my tire fixed if I wanted my warranty to be honored. I just purchased my QX55 Infiniti and when the tire blew out my policy was so new the dealership that I had fix it called in to Safe Guard but was told they didn't see my policy. At that time I was told to call them back myself with my receipt to be refunded. So that started 2 weeks of back and fo... read more
They offer a bunch of services but I can only comment on their used car warranty. Bought a used car from Vroom, who referred my warranty claims to Safe-Guard. The dealership service advisor said that he had to do some convincing but Safe-Guard did cover three of the four biggest issues. I have zero complaints as the end customer - they paid for these car repairs after a small deductible. I easily give them 4 out of 5 stars!
Purchased tire rim and wheel protection plan. Wheel was damaged. Dealership stated damage could not be repaired. Safe-Gaurd denied claim to replace wheel. Cost of policy was ********. Coat of new wheel was 1.200.00. Total waste of money. Cost is essentially the same as a new wheel and they dont stand behind the policy. Do your research before buying!!!!
Called 3 times to be connected to an agent about canceling insurance and to get my refund status since I paid my car off and was told to hold and the person would transfer me to the cancellation department. My call was magically disconnected every time. If I could rate it a zero I would.
Terrible!!!! Never get this coverage. They will deny everything. They are so much worse than the health insurance industry. My tire was pierced by a nail while I was driving and they are saying that they will not cover it because the NAIL doesnt have worksite damage. They are saying that its a pristine nail, which is also complete bull because the nail has no head. So apparently they are saying that I put a nail in the tire of a car I bought 6 months ago, I guess? Save your money, because it this was a useless purchase
On August 8th 2025, I took a 2014 ******** into a ********* dealer for a oil change. At the time I mentioned that the car seemed to have developed a little rougher Idle at start up, and a very slight ticking sound from the engine area in the last couple of weeks. The dealer proceeded to inspect the car. They informed me that they thought the car has a lifter issue and advised me not to drive the car. The car was left at the leadership The warrant to is a Chevrolet Protection Plan. The administer of the plan is Safe Guard Pro... read more
You pay for a service to cover you in and unexpected situation and they do everything in there power to **** you off and not follow through. And with all the reviews, I feel like the BBB is also negligent for not holding this business accountable. I had an accident in the beginning of June 2025. Contacted insurance company immediately. **** ins company all the info that I had in regards to paper work needed. Then contacted my lender to let them know and they started a checklist of all req documents. Went back and forth with ... read more
Horrible, I spent ***** dollars on tire and rim warranty, I get several nails in my tires, first few I got plugged but after a while I wanted new back tires since I paid for this warranty that covers road hazard like nails in tires they denied my claim saying its not road hazard ? I put in a second claim and they denied again . I do not know what to do beyond this review, I feel like someone stole ***** dollars from me and theres nothing I can do about it hopefully someone sees this and can help me or even if someone sees th... read more
Safe Guard Products International, LLC has a 2.8 star rating with 599 reviews.
Safe Guard Products International, LLC is open now. It will close at 5:00 p.m.