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Safe Guard Products International, LLC
- Auto Insurance
- Atlanta, GA
About this business
Protecting Consumers Beyond Their Warranty Safe-Guard provides products and solutions to the motor vehicle industry that protect consumers from the perils of ownership. Our products complement manufacturers’ warranties both during and after the factory warranty period.
Location details
Two Concourse Parkway, #500, Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had misinformation about the claims process communicated by their staff on two separate incidents. My claims were then denied after they claim their submission process was not followed.
Bad company dont buy this GAP warranty. My vehicle got totaled in February 2024. My insurance filed this claim and paid within 5 days. I owed about ***** to Ally who I financed with. I spoke to Safeguard and they said it will close and paid within 10 days. Here we are in middle of May and the interest has gone up and I have been filed to credit bureau for a 60 day late car payment and my credit score dropped 100 points. Dont use this company they are horrible company and will damage your finances if an accident occurs.
Terrible experience. I purchased a vehicle back in 2019. When purchasing a vehicle this company was my extended gap insurance. The vehicle then was totaled by a deer. Processed the claim through my car insurance and a claim through the gap insurance for the remaining balance. Never heard anything back as to coverage is not being covered. Here I am receiving a phone call almost 4 years later saying I owe a balance of quite a bit of money. I was told I needed to reach out to my gap insurance company, which is this company safe... read more
I would give zero stars if I could. This company does not communicate well or explain things thoroughly, and I have had multiple issues with my gap insurance claim that I opened in August 2023, over 6 months ago. I am still dealing with them. The first person I spoke with gave me incorrect information, and my most recent interaction was with a very condescending woman on the phone. The chat bot was more help. This company encompasses Mopar Gap insurance, and I will never work with this company again. Avoid them at all costs,... read more
Bad service, there was an omission of information and after the days passed and there was nothing to do, they explained to me that is not the right document that i need.. i lost my money... now i have to pay for a total loss car... Don't buy any product of this company
I purchased a car from ***** Autonation is Georgia, Long story short I totaled out my car and filed a gap claim with the company safe guard and its been over a month and I havent heard anything back from anyone, my credit has been severely impacted, no communication with ***** Financial group either as well, and they are just horrible at communication.
I have been sending my documents in for my totaled car to safe-guard only for them to reject me constantly over and over since November ***************************************************** from getting a new vehicle I would never recommend this company to anyone with the car being totaled out just a pack illiterate individuals.
DO NOT BUY A SAFE-GUARD BACKED WARRANTY! My experience with the safeguard warranty products international warranty could not have been any worse. When I sold my vehicle and attempted to cancel the policy, I was given a complete runaround about the cancellation process that totally contradicted the language in my contract. I was quoted a $3452 refund, which was later denied in contradiction to the contract language. Safeguard ******************** seems to know that most people will not file a lawsuit against them for $3,500. ... read more
I bought a New ********************** Plan through ***************** in ******, ******** on 4/29/2022. It was to cover my new 2022 Jeep Grand Cherokee. In December of 2023 I traded my Jeep for **** Jeep Grand Cherokee. The plan is not transferable. I started paperwork to cancel the plan and get a refund. The original plan was for 5 years. I only used about 18 months of the plan. I contacted ************** when I got no response from ***. I was sent paperwork to fill out. I filled it out and emailed it back. After waiting one... read more
Frequently asked questions about Safe Guard Products International, LLC
How is Safe Guard Products International, LLC rated?
Safe Guard Products International, LLC has a 2.8 star rating with 584 reviews.
When is Safe Guard Products International, LLC open?
Safe Guard Products International, LLC is closed now. It will open on Monday at 8:00 a.m.