Safe Guard Products International, LLC

Danielle M 

on BBB

a year ago

The absolute worst company I have ever dealt with. Our vehicle was totalled in a total loss house fire on 3/08. We had to wait to start the gap coverage to initiate until our regular insurance paid out, the week of 4/25. We are now going into month 3, and have had to make additional car payments this entire time, just for SafeGuard to send the check to the wrong address for the lienholder, because they do not keep up to date records (or know how to read letterheads). The entire staff has given me attitude, and been combative... read more

Steven K 

on BBB

a year ago

This review is about GAP insurance the definition of GAP is:GAP insurance, or Guaranteed Asset Protection insurance, covers the "gap" between the actual cash value of a vehicle and the amount still owed on the loan or lease if the vehicle is totaled or stolen. Essentially, it pays the difference if your insurance settlement doesn't cover the outstanding loan balance. Safeguard said the insured amount was not for the entire loan and therefore I have negative GAP insurance.This reason doesn't even fit what the definition of ga... read more

Bobby P 

on BBB

a year ago

They don't hold up to their contract and they cheat you out of money will be taking them to court 

Margaret K 

on BBB

a year ago

I have a platinum level extended warranty with Land Rover Protection through Safe-Guard Products International. When I really needed them, they were not there. They went as far as to deny a claim because the auto mechanic found an incidental problem. When the warranty company finished with me, I was out ***** dollars. They covered 2 of 5 problems, and I had to fight very hard for the 2. I was very confident when I purchased this warranty. Now I am just disappointed, and I feel robbed. I have no fight left in me. The warranty... read more

Devario S 

on BBB

a year ago

My car was totaled on January 21, 2025. I initially filed a claim with Safe Guard on February ******; I uploaded the paperwork required to process my claim. I spoke with someone on February 18 and was told to allow 2 weeks for processing, each day I checked the online portal for status updates and as of today March ******* my claim is still pending. I am now being told that claims are handled in the order that they are received. **************** representatives have bad attitudes and doesnt want to give updates on the status... read more

jared t 

on BBB

a year ago

This is a trash company running a scam on every customer. Do not get this coverage on your vehicle because they will not resolve complaints, and they use every trick they can to dodge and avoid upholding their end of the contract. I don't know how this company is still in business this day in age?? 

Kyle B 

on BBB

a year ago

This company is trash and I will tell everyone I know to never do business with this company. I was in a motorcycle accident back last year in July and bought GAP with my bike. Well they cancelled my policy and then took months to get them to reinstate it. Had to call and get the *********************** involved. Now 5 month later they've told me I was denied. This is after no call or explanation I've been logging into their portal to check the status and for two months it's been with the auditor...Took me forever to get the... read more

Mark F 

on BBB

a year ago

Very poor company sells tire protection then denies ckains the *** on the phone obviously trained to deny white collar crime 

DeeAnn K 

on BBB

a year ago

I cancelled our gap when we purchased a different camper and they didnt refund any of the remaining 2 years of coverage. What a ripoff.