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Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If i could give zero stars, I would. Bait and switch at it's best. ADT boasts a 6 month revocation period, however Safe Haven will not honor it. I have a disability that just occurred; needed to do some upgrades - they wanted to charge $3000, plus double my monthly service charge. Could not afford to do so. Wanted to cancel within the 6 month ADVERTISED revocation period. Safe Haven refused. Wanted to charge a $1400 cancellation charge. ADT collects my monthly payment, ADT is the sign on my front lawn; this is an ADT... read more
If i could give zero stars, I would. Bait and switch at it's best. ADT boasts a 6 month revocation period, however Safe Haven will not honor it. I have a disability that just occurred; needed to do some upgrades - they wanted to charge $3000, plus double my monthly service charge. Could not afford to do so. Wanted to cancel within the 6 month ADVERTISED revocation period. Safe Haven refused. Wanted to charge a $1400 cancellation charge. ADT collects my monthly payment, ADT is the sign on my front lawn; this is an ADT... read more
This company sucks. does not return phone calls, you live on a hold line when trying to reach someone. Just go with a different company, it's not worth the headache of even getting started. 0/5 stars.
Where to begin with this scam of a company! For starters, I have had my security system installed for less than 6 months and have had nothing but problems, not to mention that these people are use force, coercion, and willful contractual entrapment even when your equipment is malfunctioning which legally justifies you existing the contract without having to pay the early termination fee! Not to mention, they LITERALLY are committing fraud by willful contractual entrapment which includes training their employee's to lie on ph... read more
This company is a complete scam! Do not use them for your security needs! They use force, coercion, willful, deliberate, and deceitful intent in relation to contractual entrapment when your equipment malfunctions and you request to cancel your contract, they refuse stating that your early termination fee is an equipment fee; which legally they cant do because this is fraud! An early termination fee is only applicable if the customer choices to cancel the contract because they no longer want the service but in my case, my acc... read more
While the installers were friendly, they did not come prepared. Had to spread it across two different days with two different installers. The first one stole my drill bit. I texted him immediately and tried to get his attention as he was driving away. But he ignored me. The second guy had no information on what needed to be complete. He installed the alarm on the wrong door, then when fixed, left two name for each door, duplicating each door twice!! They did not install the flood detector in the basement...had a flood ... th... read more
Signed up for a home automation security system for $45.99/mo. Partially installed the next day but was told the monthly rate was $55.95. When installer showed up the next day was told $65.99/mo to get everything I originally contracted. Bait and switch outfit. Terrible customer service trying to get this resolved. Don't believe anything they tell you.
Purchased a new home and had safe haven come out less than a week later. Here are the few issues we've had in the first 30 days since install. 1. CSR lied about pricing. 2. Technician had almost no clue how to install everything but of course was knowledgeable about how much all the products were. 3. Took technician 6 hours on first visit and 3 hours on second visit to get everything set up. 4. Our front porch light has never worked since the technician left after the second visit. 5. Nothing on our apps work anymore. ... read more
Purchased a new home and had safe haven come out less than a week later. Here are the few issues we've had in the first 30 days since install. 1. CSR lied about pricing. 2. Technician had almost no clue how to install everything but of course was knowledgeable about how much all the products were. 3. Took technician 6 hours on first visit and 3 hours on second visit to get everything set up. 4. Our front porch light has never worked since the technician left after the second visit. 5. Nothing on our apps work anymore. ... read more
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,387 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is closed now. It will open at 8:00 a.m.