This profile has been claimed by the business owner or representative.
Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Do not use this service this is a ripoff. My monthly amount is much higher than some one that has all the bells & whistles. I reached out to see if being with them a year if any other offers were available, and of course I was pushed over to ADT so just be aware once they get your business that’s it. I’ll gladly pay the cancellation fee, and take my business where I am appreciated at as being a loyal customer.
Business response:
Thank you for providing your feedback and letting us know about this issue, Vicki. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
Beware!!!!!!!!On July 7th ,2023 a sales rep by the name of Yeudi Coronel came to my home, she said they were running a special for people in the area. She told me about the company and what she had to offer. My original agreement with this sales rep was to get a doorbell camera & a driveway camera. fast forward the day of install a gentleman came to the house everything was going fine until he came in shows me a list of different packages he explained it to me i kindly said no thank you that i would like to just get what ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jay. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
Beware!!!!!!!!On July 7th ,2023 a sales rep by the name of Yeudi Coronel came to my home, she said they were running a special for people in the area. She told me about the company and what she had to offer. My original agreement with this sales rep was to get a doorbell camera & a driveway camera. fast forward the day of install a gentleman came to the house everything was going fine until he came in shows me a list of different packages he explained it to me i kindly said no thank you that i would like to just get what ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jay. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
I have been having issues with my driveway camera for months. someone came out to fix the issue, but the camera is still not working. I have called customer service put on hold for over 10 mins and then the phone hangs up.
Business response:
Thank you for providing your feedback and letting us know about this issue, Cynthia! We strive to provide excellent customer care, and we are truly sorry we have been unable to uphold your expectations. Please send us a direct message or email out social media assistant with your contact information and we will get you in touch with customer service. Her email is courtney.adams@mysafehaven.com. Thank you and have a great day.
You are forcing me to be in a contract that I do not want.
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
Every note you have says I told you to come back however it was your installation guy who pitched in every idea
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
My installation isn’t done
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
This company will rip you off
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
You provide false information
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 844-413-1920, or by emailing us at customerservice@mysafehaven.com, and we would be happy to look into this further for you!
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 26,964 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is closed now. It will open tomorrow at 8:00 a.m.