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Safe Haven Security, ADT Authorized Dealer

4.7

About this business

WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more

Location details

520 E 19th Ave, North Kansas City, MO, 64116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.727,387 reviews
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Gissel M.'s profile image
Gissel M. 
a year ago

Absolutely the worst customer service. I wouldn't recommend anyone signing anything with this company. I've tried on multiple occasions to have one of the equipment fixed, and so far, nothing but getting ghosted. I recommend everyone find other providers who charge less and care for their customers. 

Sohkna S.'s profile image
Sohkna S. 
a year ago

Hello My front door can’t locked from the outside. I fisrt thought it was the batteries, so I changed but it is still doing the same thing. ‘ message will said can’t lock due to mechanical issues ‘, I called customer service and they put me on hold for more than 20 minutes. The lady over the phone told me that I will get a call back in the next 25 or 48 hours. So all the money I paid for they are unable to have someone and fixed my door. I regret having them .  

Loretha L.'s profile image
Loretha L. 
a year ago

If I could give them a ZERO I would. DO NOT REFER ANYONE to these people. They are thieves. Nothing they say is true. They lock you into a contract and then will not provide any service when there are issues. I recommend you NEVER utilize them because they are a bunch of LIARS. 

April D.'s profile image
April D. 
a year ago

Do not go with them! My hallway fries Alarm has been going off constantly when taking a shower or cooking. ADT was helpful but this company who brokers the system is not. The lady was very rude telling me there’s no recall on the fire alarm but ADT says there is but safe haven will send out a technician to look at it for $70. Save your money and do not go with safe haven! Worst mistake as a new homeowner ever! Definitely telling everyone and anyone who will listen!! Either go with ADT alone but do not sign a contract with sa... read more

Timothy P.'s profile image
Timothy P. 
a year ago

Buyers Beware Do Not Buy From Safe Haven!!!! This company is the worst company I have ever done business with they lied about the cost then took my credit card and charged over 2000 dollars. they first told me that it was a monthly rate refused to answer my questions they even lied about there location. Liars Liars Liars Crooks when they left the installer didn't leave a copy of the contract that was signed by someone else not me!!! They then emailed me the contract after the cancellation date so I had no recourse. BUYERS ... read more

Theodore S.'s profile image
Theodore S. 
a year ago

LAWRENCE HUGGINS IS PLANNING ON DEFAMING MY CHARACTER BECAUSE I REFUSED HIS JOB OFFER: “Lol. The irony is that there is a $1000 base for the only week of required travel, but you made the right call. You don't appear to possess the confidence to be successful. Seems as if you need every possible handicap to feel comfortable. Not ADT qualified. I will update your Indeed and Zip profiles accordingly” Those are his statements….. ALL I DID WAS ASK DID HIS COMPANY PROVIDE ADT ATTIRE. HE SAID I HAVE TO BUY IT. NO BASE SALARY. LO... read more

Vicki B.'s profile image
Vicki B. 
a year ago

Do not use this service this is a ripoff. My monthly amount is much higher than some one that has all the bells & whistles. I reached out to see if being with them a year if any other offers were available, and of course I was pushed over to ADT so just be aware once they get your business that’s it. I’ll gladly pay the cancellation fee, and take my business where I am appreciated at as being a loyal customer.  

jay g.'s profile image
jay g. 
2 years ago

Beware!!!!!!!!On July 7th ,2023 a sales rep by the name of Yeudi Coronel came to my home, she said they were running a special for people in the area. She told me about the company and what she had to offer. My original agreement with this sales rep was to get a doorbell camera & a driveway camera. fast forward the day of install a gentleman came to the house everything was going fine until he came in shows me a list of different packages he explained it to me i kindly said no thank you that i would like to just get what ... read more

jay g.'s profile image
jay g. 
2 years ago

Beware!!!!!!!!On July 7th ,2023 a sales rep by the name of Yeudi Coronel came to my home, she said they were running a special for people in the area. She told me about the company and what she had to offer. My original agreement with this sales rep was to get a doorbell camera & a driveway camera. fast forward the day of install a gentleman came to the house everything was going fine until he came in shows me a list of different packages he explained it to me i kindly said no thank you that i would like to just get what ... read more

Frequently asked questions about Safe Haven Security, ADT Authorized Dealer

How is Safe Haven Security, ADT Authorized Dealer rated?

Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,387 reviews. 

When is Safe Haven Security, ADT Authorized Dealer open?

Safe Haven Security, ADT Authorized Dealer is closed now. It will open at 8:00 a.m.