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Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
installer was great , but extremely overpriced product" should of stuck with ADT only not happy with purchase at all
Terrible service. Poor installation. Product failure. Lied to me about the system. Definitely used car salesmen of the security world. My system is 8 months old and they refuse to service it like the sales rep said they would. Over half of it no longer works
the worst customer service. the worst equipment. being charged for a service I cant use. and I have been trying to get my service canceled for months. no response and only a supervisor can cancel service. what crap!!! still being charged for months.
Terrible experience. Poor installation. Lack of communication. Difficult to use. Tech who installed our unit was fired. No refund. Extremely rude customer service. Extremely rude accounting department. Extremely rude human recourses department. $5,000 dollars for the system. We prepaid for 3 years of service. When inquired about a refund we’re simply told we signed a contract and we are stuck with it. Currently under the advisement of a contract lawyer.
Worst place to get home security. I've had service for a year and my stuff has not worked at all. Nobody will call me back to help they hang up on me and just keep connecting me to other departments. Today they finally call and I told them yesterday when i get off work and what do they do call when I'm at work. Horrible they lied when they came out didn't say anything about a contract just kept saying we get to keep the crappy equipment. Horrible Horrible Horrible and they connected to adt they are awful as well.
My installer made me uncomfortable. He asked me personal questions. I was asked if it was just me and my child in the home and then he asked if I was married. I spoke to the manager who interrupted and over talked me and tried to justify the questions by saying he was supposed to ask those questions, he just didn’t provide context. I asked my neighbor if she was also asked these questions and she said she wasn’t. I didn’t feel like talking but he kept asking me questions.
Need a ZERO STAR BUTTON. Got charged for a technician appointment for their own defective doorbell equipment. 💩 customer service as well
No stars. This business is charging me for their technician to come out and replace a defective door bell camera. I have only had this home 11 months and the skybell door bell camera is no longer functioning and obviously defective. The worst CUSTOMER SERVICE I experience so far with the partnership with DR HORTON.
are you guys joking or something? I have sent an email to the same person name Courtney adams and no respond back!!! they gave me this email and its not even working they are so scammmm courtney.adams@mysafehaven.com if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOT... read more
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,387 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is open now. It will close at 5:00 p.m.