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Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Need a ZERO STAR BUTTON. Got charged for a technician appointment for their own defective doorbell equipment. 💩 customer service as well
Business response:
Good Morning Rommel! We are so sorry to see that you are disappointed in your experience with us. We highly value our relationship with our D.R Horton customers, and we would love to speak with you to make this right! Please send an email to our media managers assistant Courtney and she will connect you with the proper representative to help assist you with this. Courtney.adams@mysafehaven.com.
No stars. This business is charging me for their technician to come out and replace a defective door bell camera. I have only had this home 11 months and the skybell door bell camera is no longer functioning and obviously defective. The worst CUSTOMER SERVICE I experience so far with the partnership with DR HORTON.
Business response:
Good Morning Rommel! We are so sorry to see that you are disappointed in your experience with us. We highly value our relationship with our D.R Horton customers, and we would love to speak with you to make this right! Please send an email to our media managers assistant Courtney and she will connect you with the proper representative to help assist you with this. Courtney.adams@mysafehaven.com.
are you guys joking or something? I have sent an email to the same person name Courtney adams and no respond back!!! they gave me this email and its not even working they are so scammmm courtney.adams@mysafehaven.com if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOT... read more
Business response:
Good Morning! I have not received an email. Can you provide your email or phone number?
Impossible to get them to answer the phone for customer service and don't expect a call back. But sales department will answer in under 5 rings...
Business response:
Thank you for providing your feedback and letting us know about this issue, Phil! We value our customers, and strive for an excellent experience here at Safe Haven. We apologize for not meeting our standards, and for any inconvenience this may have caused. What is a good phone number that we can reach you at? Feel free to send it to our inbox so that I can make sure someone reached out to you.
if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOTIONS BUT THEY GIVE YOU EQUIPMENT THAT DOES NOT WORK AT ALL. they make DR Horton Customers not happy!!!!
if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOTIONS BUT THEY GIVE YOU EQUIPMENT THAT DOES NOT WORK AT ALL. they make DR Horton Customers not happy!!!!
if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOTIONS BUT THEY GIVE YOU EQUIPMENT THAT DOES NOT WORK AT ALL. they make DR Horton Customers not happy!!!!
if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOTIONS BUT THEY GIVE YOU EQUIPMENT THAT DOES NOT WORK AT ALL. they make DR Horton Customers not happy!!!!
they gave my husband this email and its not working they are scammm courtney.adams@mysafehaven.com if there is an option that have a zero start i would give it in a heartbeat. Safe Haven, ADT security they are scam, thiefs, annoying and their equipment not working at all. I have been trying to contact anyone of them and no one pick up their phone. THEIR SERVICES IS TERRIBLE!!!!! THEY FOOLED US WITH ALL PROMOTIONS BUT THEY GIVE YOU EQUIPMENT THAT DOES NOT WORK AT ALL. they make DR Horton Customers not happy!!!!
Business response:
Good Morning Maren! I have looked in my email and searched and see no email. If you could send a private message with your phone number, I can connect you with someone to get this looked into. Thank you
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 26,964 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is closed now. It will open at 8:00 a.m.