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Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
SCAM I believe in never leaving a bad review. ADT and Safe Haven have been a nightmare. 1 Expensive install.2 system didn't work 3 change batteries over and over at their insistance...didn't work. 4 Service call... buy more equipment .....didn't work. Police always at my house.5 police at my house 4 times now. 6 HOURS ON HOLD. MULIPLE TRANSFERS. NO CALL BACKS. 7 Serice calls have to be pain in advance. 8 Can't get a manager on the phone without going to website.... another deal end. 9 locked into a CONTRACT FOREVER with ... read more
Their customer service reps are ridiculous and rude. I am canceling a contract just because of dealing with them. My equipment is faulty and they will not service it. I still have a hole in my wall from their tech installing the equipment improperly.
I do not recommend Safe Haven for your security needs. They declined to escalate my technical issue to a manager and informed me technical issues are not under warranty. My technical issues were resolved and the cameras still failed to connect. Paying for a systems and terrible customer service is not what I expected with a ADT system. If you have any technical issues expect to wait beyond 48rs and pay $89 for a potential visit that is charged prior to your visit.
Sold on a product that didnt perform. Always in a fail attention mode that holds no weight as performance.
A blind man can see faster than the fix you problems.
Absolute joke. Error upon error from my system. Worst thing ive bought as a homeowner. Good support but no results with problems
Worst shit i ever bought. Errors cant be fixed and still a junk POS. Come and get it from my house NOW. ILL FIND ANOTHER PROVIDER. 2 days in and still error after error. Wont biy this junk ever again.
They are not good at canceling within the 3 days of installation… it has been o er 2 months and still waiting for a resolution. Ps: they increase the prices of sensors compared to going to ADT corporate
Absolutely horrible company! Would Not suggest them ever, customer service is terrible. They failed to provide services I pay for monthly due to fauly equipment installation since day 1 then want to charge you to come fix the issue. I could understand if it were a new issue but it's not! Also having to go between safe haven and ADT huge headache and they both blame the other company. What happend to piece of mind and valuing customers time 6hrs later in phone calls and NO solution. It's terrible how they treat service member... read more
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,387 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is open now. It will close at 5:00 p.m.