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Safe Haven Security, ADT Authorized Dealer

4.7

About this business

WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more

Location details

520 E 19th Ave, North Kansas City, MO, 64116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.727,387 reviews
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i6qp0nEe 9.'s profile image
i6qp0nEe 9. 
3 years ago

They made you sign the contract with only 3 days of trail period. Otherwise you pay the remaining 75% + tax. Their app doesn't support any calls and customer service is non-existent. How come you are still in business. Shame on every one of you.  

Alyssa C.'s profile image
Alyssa C. 
3 years ago

This company lied about the cost of their services and left a giant hole in my wall. When I tried to resolve the issue, they told me that they don't do repairs after a contract is canceled, but the contract was only canceled because they told me that the services we'd been promised were going to be $1500 more than the original quote AFTER they'd already started the installation. 

Cecil W.'s profile image
Cecil W. 
3 years ago

I am extremely unsatisfied. I was not given everything I asked for. I’ve called the salesman (Brian Ungashick) for a month. He won’t return my calls. I’ve asked to speak to management, they won’t return my calls. I feel like the big corporation doesn’t care about my business. I’m the easiest person in the world to please, but I don’t appreciate being disrespected and ignored. I’ll DEFINITELY find another company who cares and appreciate my business. Cecil E. West 

Dennis L.'s profile image
Dennis L. 
3 years ago

I’m a drywall contractor This company had a guy step through the ceiling then called me for a repair I didn’t get paid I’m going to take this sorry ass company to court They will pay more for their attorney I can’t stand big companies You should be able to reach someone who can resolve this a lot sooner See you fuckers in court  

aafreen b.'s profile image
aafreen b. 
3 years ago

Not happy with my purchase. Devices keep disconnecting and the door camera never works.  

Tyler M.'s profile image
Tyler M. 
3 years ago

The first installer that was sent out to install my system was not prepared to do the work. He was undertrained. The installer who came the next day was great. He took a long time but the job was done right. Three months later I find out that I don't have an alarm permit on file with Colorado Springs Police Department. Had they received a call for an alarm at my house they were not obligated to respond. Getting the alarm permit has been tedious and is not resolved yet. There are a lot of ADT signs in my neighborhood a... read more

Jeff C.'s profile image
Jeff C. 
3 years ago

Run away if you still can!! Safe Haven ADT setup was bundled with our new home. They presented some upgrade options and talked me into selecting a few additional hardware components. In hindsight, I should have said NO! I am looking more closely at what was agreed and realizing that they are charging 4x what it would cost to purchase the same equipment elsewhere. Unfortunately, we are past the 3 day rescission period and it looks like we may be stuck paying their exorbitant bill. The value proposition is non-existent and th... read more

Cen P.'s profile image
Cen P. 
3 years ago

Don't do it cameras are off weak connections....DON'T GDT THEIR SERVICES!!!!!!! 

Cen P.'s profile image
Cen P. 
3 years ago

Bad services do not waste your time with services  

Frequently asked questions about Safe Haven Security, ADT Authorized Dealer

How is Safe Haven Security, ADT Authorized Dealer rated?

Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,387 reviews. 

When is Safe Haven Security, ADT Authorized Dealer open?

Safe Haven Security, ADT Authorized Dealer is open now. It will close at 5:00 p.m.