This profile has been claimed by the business owner or representative.
Safe Haven Security, ADT Authorized Dealer
- Home Services
- North Kansas City, MO
About this business
WHO WE ARE SAFE HAVEN STRONG As the largest ADT Authorized Dealer in the U.S. and one of the fastest-growing segments of the ADT business family, we’ve developed an understanding of the needs of our clients, partners and employees you’ll find nowhere else. When you work with Safe Haven, you can depend on our team of high-level, forward-thinking men and women committed to creating a home security system tailored to your needs. We look forward to forming real relationships with our clients, our partners and each other and s... read more
Location details
520 E 19th Ave, North Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Me and my entire community have switched from this terrible service. DR Horton shame on you for contracting with such a terrible service.
I canceled the services after I found out I won't have internet services until 2022. I spoke with the sales rep and she (Kamilah Beard) assured me she would have it taken care of. Its almost 2 weeks later and I'm still being charged for services I don't use. I can't contact the company because you are placed on hold forever and then the line goes dead. This is so frustrating. I would not recommend this company to anybody.
THE WORST COMPANY EVER. I HAVE SCENE GUARD DOGS THAT GIVE BETTER CUSTOMER SERVICE. FOR 1 MONTH I HAVE OWNED THIS SYSTEM. 2 WEEKS NOW IT HAS NOT WORKED. CALLED EVERY DAY I HAVE COME HOME FROM WORK. 2 HOURS WERE SPENT WASTED EVERY SINGLE NIGHT. CUSTOMER SERVICE !!!!!! LEARN IT.
This place is an absolute sham of a company. Terrible equipment when compared to competitors (Vivint or Ring highly superior devices), they are con artists / door to door salesmen posing as ADT that are only interested in making monthly quotas, not servicing their customers or making them satisfied with their home security. Beware of their shady ass 72 hr cancellation policy....they will NOT MENTION THIS TO YOU and you can literally have a broken system that they will insist you are contractually obliged to pay for. I DID AS... read more
ADT was included in the new construction house build we purchased in Summer 2021. We created an ADT account and had their service for a few days. We ended up canceling because their hardware consistently failed, and the climax was when my neighbor tried to get a hold of us because our house was leaking gas on one of the outside pipes. The "smart" doorbell didn't work, and the neighbors thankfully called 911 and the gas company for us. We have since canceled our ADT contract and were told that the refund would take 30-45 day... read more
Great service at the beging and after that you are screw
Very Bad experience with their services.
If you are having trouble with them like I am, call ADT at 1-800-238-2727 and make a complaint against the dealer like I did. After talking to ADT if many complaints are made they can be dropped and changes will be made quickly. Also spread the word. 1. They make false statements to get in the door. Neither my housing development, insurance, nor title company was under obligation to tell me about this magical $2000 deal that doesnt go away just because the rep leaves my house. I could get the same deal online. 2. I said I di... read more
Would leave 0 if I could. We have been scammed by this company into getting locked in a contract. Just imagine, within 5 days of the installation date we had to pay $1870 because we wanted to cancel, and the reason we wanted to cancel was because of how bad their equipment and their service were and we didn't even get everything we paid for. This company does business in an unethical manner and will do their best to get money from you one way or another please don't deal with them or if you do don't sign any contracts until ... read more
Frequently asked questions about Safe Haven Security, ADT Authorized Dealer
How is Safe Haven Security, ADT Authorized Dealer rated?
Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 27,396 reviews.
When is Safe Haven Security, ADT Authorized Dealer open?
Safe Haven Security, ADT Authorized Dealer is open now. It will close at 5:00 p.m.