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Safe Haven Security, ADT Authorized Dealer

4.7

About this business

Location details

520 E 19th Ave, North Kansas City, MO, 64116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.726,964 reviews
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Jeff C.'s profile image
Jeff C. 
4 years ago

Run away if you still can!! Safe Haven ADT setup was bundled with our new home. They presented some upgrade options and talked me into selecting a few additional hardware components. In hindsight, I should have said NO! I am looking more closely at what was agreed and realizing that they are charging 4x what it would cost to purchase the same equipment elsewhere. Unfortunately, we are past the 3 day rescission period and it looks like we may be stuck paying their exorbitant bill. The value proposition is non-existent and th... read more

Cen P.'s profile image
Cen P. 
4 years ago

Don't do it cameras are off weak connections....DON'T GDT THEIR SERVICES!!!!!!! 

Cen P.'s profile image
Cen P. 
4 years ago

Bad services do not waste your time with services  

Yolanda S.'s profile image
Yolanda S. 
4 years ago

Me and my entire community have switched from this terrible service. DR Horton shame on you for contracting with such a terrible service.  

Marquisha L.'s profile image
Marquisha L. 
4 years ago

I canceled the services after I found out I won't have internet services until 2022. I spoke with the sales rep and she (Kamilah Beard) assured me she would have it taken care of. Its almost 2 weeks later and I'm still being charged for services I don't use. I can't contact the company because you are placed on hold forever and then the line goes dead. This is so frustrating. I would not recommend this company to anybody.  

Paul W.'s profile image
Paul W. 
4 years ago

THE WORST COMPANY EVER. I HAVE SCENE GUARD DOGS THAT GIVE BETTER CUSTOMER SERVICE. FOR 1 MONTH I HAVE OWNED THIS SYSTEM. 2 WEEKS NOW IT HAS NOT WORKED. CALLED EVERY DAY I HAVE COME HOME FROM WORK. 2 HOURS WERE SPENT WASTED EVERY SINGLE NIGHT. CUSTOMER SERVICE !!!!!! LEARN IT.  

Greg C.'s profile image
Greg C. 
4 years ago

This place is an absolute sham of a company. Terrible equipment when compared to competitors (Vivint or Ring highly superior devices), they are con artists / door to door salesmen posing as ADT that are only interested in making monthly quotas, not servicing their customers or making them satisfied with their home security. Beware of their shady ass 72 hr cancellation policy....they will NOT MENTION THIS TO YOU and you can literally have a broken system that they will insist you are contractually obliged to pay for. I DID AS... read more

C H.'s profile image
C H. 
4 years ago

ADT was included in the new construction house build we purchased in Summer 2021. We created an ADT account and had their service for a few days. We ended up canceling because their hardware consistently failed, and the climax was when my neighbor tried to get a hold of us because our house was leaking gas on one of the outside pipes. The "smart" doorbell didn't work, and the neighbors thankfully called 911 and the gas company for us. We have since canceled our ADT contract and were told that the refund would take 30-45 day... read more

Jorge D.'s profile image
Jorge D. 
4 years ago

Great service at the beging and after that you are screw  

Frequently asked questions about Safe Haven Security, ADT Authorized Dealer

How is Safe Haven Security, ADT Authorized Dealer rated?

Safe Haven Security, ADT Authorized Dealer has a 4.7 star rating with 26,964 reviews. 

When is Safe Haven Security, ADT Authorized Dealer open?

Safe Haven Security, ADT Authorized Dealer is closed now. It will open at 8:00 a.m.