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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Everything was exactly as advertised. The installation could not have been smoother and Benjamin the technician was very professional and capable. The actual product is as good as promised and works great. Way better than my Comcast service ever was at a much better price point! A seamless transition that I wish I would have done a lot sooner had I known about Sail Internet Thanks again, Kevin Jones
Business response:
Hi, Kevin. Your feedback is highly appreciated. Thank you for the review!
Professional and highly efficient.
Business response:
Hi, Roger. We appreciate the kind words and are glad we could provide you with a positive experience!
Installation schedule was changed to earlier time the day of installation. This resulted in me missing an important zoom call and it turned out the technician was delayed anyway. Internet strength is good and speed is fast typically over 500 up and down.
Angel Bermudez did an outstanding job installing our Sail Internet. He was professional, efficient, and ensured everything was set up perfectly. Highly recommend his services!
Business response:
Balaji, thank you for taking the time to leave a 5-star rating and wonderful review. It means a lot to our team.
Angel Bermudez the technician did an outstanding job installing our Sail Internet. He was professional, efficient, and ensured everything was set up perfectly. Highly recommend his services!
Business response:
Thank you Balaji, for being such an amazing supporter – positive reviews like yours motivate us to continue going above and beyond.
Good customer service, very polite, and handle problems as asp.
Business response:
Thank you so much Annie, for the glowing 5-star review! We’re thrilled that you had such an excellent experience with Sail!
Installer came out on-time and was finally able to find a usable line-of-sight signal in spite of all the trees in my area. They tried about a year ago and failed but now their network has built out so line-of-sight signal was found. Installed panel antenna/modem on a vent pipe on my roof, ran internet cable to my router in upstairs bedroom where my router is, and everything works! Speeds vary from 200-450Mbs depending on time of day checked. Slightly slower than Comcast cable which varied from maybe 300-800Mbs in bursts but... read more
Business response:
What an awesome review, Jt! We’re doing a happy dance after reading your 5-star praise. Thank you for being a valued customer and for your steadfast support.
The Wi-Fi is great ,haven’t drop off or slow down like Xfinity
Business response:
Hi, Hung. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.9 star rating with 502 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.