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SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Purchased a Kawai home digital piano. There was no indication on SamAsh or Kawai website that the was a "Some Assembly Required" product. Also had repeated problems with the freight company chosen by SamAsh (T Force). It will be a few days until I can put this thing together and see if it works.
i will NEVER deal with sam ass again Endless phone calls - and now I get to wait a week to get a refund on your fuck up for a purchase that was sen incomplete? ZERO customer service. ZERO from your management. The salesperson ENDLESSLY tried to help - a good person among the zero management at your co - i was put on call 30+ times and hung up on as many times waiting. Your management is beyond poor.
I purchased a pair of studio monitor speakers but when the parcel arrived it was only one speaker!! Trying to resolve this has been a nightmare! Cannot get hold of anyone to speak to, lack of communication. STILL waiting to resolve this issue and get full refund? I will NEVER use this company again!
Mike Friedman helped me with my Alesis Strike Pro SE purchase... He's professional & knowledgeable and made the sale easy and fun with absolutely NO stress! Mike deserves a raise for a job well done... Thanks again, Mike, for all your help and attention putting this sale together. Dan
If I order something online, I expect to be able to pick it up immediately. Your source of competitive advantage is the ability to pick something up immediately. Even Amazon can’t do that — yet. The delay is ridiculous.
Purchased a guitar online and received a different guitar. When I called to notify them, they seemed more concerned about getting that guitar returned than correcting my order. They sent me a return label immediately and the wrong guitar was shipped back within hours of receiving it. I was assured by the customer service rep that the correct guitar would be shipped as soon as the return was processed. The return was processed and I received an email saying my payment was in the process of being refunded (I did not ask for a... read more
I ordered a mandolin on Sam Ash's website and it arrived without one string (1st E). Last week (9/14) I ordered a mandolin gig bag online and the order status is still showing 'processing' after 4 days! Also, there is NO contact support information on the website. I won't ever use it again.
I found my desired color at your store, but purchasing experience was not good. I am a international customer, travelling to US, order to be shipped at local addres prior to reach US and on the end moment, you cancelled my order with out discussion, just your system declared me as fraud transaction. You people depends on system, where is humanity. On online chat, your person is not answering , I have to ask repeatedly for answer me, feels that you are rude guys. Denied for help, denied to change my billing name, this guitar ... read more
I never received my order and was given the run around about my order.
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.7 star rating with 12,966 reviews.
When is SamAsh.com open?
SamAsh.com is open now. It will close at 9:00 p.m.