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SamAsh.com

4.7

About this business

Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment. 

Location details

7726 Cheri Ct, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.712,966 reviews
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CHRIS R.'s profile image
CHRIS R. 
3 years ago

So they ship me a box in perfect condition with damaged item's inside which tells me the moron,s at the warehouse thought it was ok to shove in a obviously Crushed damaged product into my order. My first call to customer service i am told that an email with info and a return shipping label is coming so i can get a replacement... well guess what nothing ever came. My second call to customer service they made up some excuse about the first call and representative and gave me a complete different answer and whole bunch of email... read more

MICHAEL S.'s profile image
MICHAEL S. 
3 years ago

Sell what you advertise. You sent me the wrong product. 

AARON M.'s profile image
AARON M. 
3 years ago

Possibly the worst experience a customer could have. i order a new product and was delivered an incomplete used demo model. Upon contacting Sam Ash, they replied with a form letter than nothing to do with the request I made. After calling in I was assured that my issue would be taken care of and promised a call back. Neither of these happened. I've gotten terrible customer service from Sam Ash and would expect nothing but the same for anyone else. This company DOES NOT CARE at all about the customer or their experience... read more

NEAL B.'s profile image
NEAL B. 
3 years ago

Terrible, store drum sales people consistently recommended wrong equipment purchases from drum stands to heads. Shipping was a problem and required many phone calls. Shame on you sam ash! 

JEREMY C.'s profile image
JEREMY C. 
3 years ago

Tried to buy a bass initially due to poor communication and not seeing proper expectations i had to cancel. Customer service was useless in really answering questions. The bass pedal i bought was supposed to be here Tuesday and we are here at the end of that week and still nothing. Usually service is good but you all really dropped the ball on this transaction. 

BILL W.'s profile image
BILL W. 
3 years ago

I shopped all over for strat ultra luxe (Guitar Center, Sweetwater) but Sam Ash had it in stock. 

RICHARD A.'s profile image
RICHARD A. 
3 years ago

Bought a Brand nee or so I thought Rane 72 when it got delivered the box looked like it was taped up in the dark the mixer was NOT new all the chords were just thrown in the box papers were missing that are supposed to be in the box took it back false advertising says new and gives me a used one 

EDWARD C.'s profile image
EDWARD C. 
3 years ago

Well, I still don't have the product I ordered 11 days ago. It's been stuck at FedEx in Perrysburg, Ohio with no expected delivery date. 

MICHAEL M D.'s profile image
MICHAEL M D. 
3 years ago

item was suppose be received 23 May 2022, did not receive item until 25 May 2022, also item was wrong size according to description on ad! 

Frequently asked questions about SamAsh.com

How is SamAsh.com rated?

SamAsh.com has a 4.7 star rating with 12,966 reviews. 

When is SamAsh.com open?

SamAsh.com is open now. It will close at 8:00 p.m.