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SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment.
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I received some electric guitar strings I ordered online; I see them on Friday 17th of June I put them on my Stratocaster the very next morning on the 18th, I only played 4 songs and the daddario's 13 gauge strings popped, just after 4 songs. I called customer service I talked to a salesperson and explained the whole situation any response he told me it would be no problem and he transferred me to customer care and they would supposedly take care of me the person that came on I explained the situation and told him all I want... read more
This is the second time I have had a bad experience with your online store and customer service. The first being my drum set coming with some minor scuffs that your customer service informed me would be taken care of on two occasions and never got back with me. This time it was with me receiving one kick pedal and not the double that I ordered. To start, the box looked like it was mangled which I may be able to excuse for shipping. However, your customer service rep Jordan sounded like he really didn’t care about my situatio... read more
Keep your stock updated! I placed an order on June 5 for two items. They said they were shifted on their way. When received my box I only received one item. When I contacted customer service they told me that one of the items was out of stock. It is unacceptable that you accept my order and charge me for out of stock merchandise! Now I have to wait for a credit back to my card for your error! The money is not a big deal to have to wait for but the whole process is unbelievable! This experience has left a bad taste in my mout... read more
Mixer was listed as new, but when arrived came woth no box no cables and alla scratched up. I called customer service they told me they would call back and never did. You guys are a disgusting company
I ordered a Blackstar HT Drive Valve Pedal. The included 22 volt power supply has a UK plug end. I called directly to clear up the problem but was told that they couldn't do anything for me, so I sent it back. Poor taste fellas... Poor taste
I bought a product online which wasn’t comparable to my needs, no problem it happens. I contacted the chat service online, which was comically slow, and they also had absolutely no clue what I was talking about. No worries…. I drove back to the store to see if they had something that would work. I waited at the counter for a while, I could only see one staff member in the whole store, helping someone else. Still totally fine. Another staff member comes behind the counter but they gesture that they are finishing for day, I ge... read more
I ordered a Holy Grail reverb pedal on the website that showed that the pedals were in stock. It wasn't until I reached out to customer service a month and half later to find out where my order was to that the item was on a four month back order. ZERO Communication.
Sent an item that was listed as new item without original box and missing parts.
Sent me the wrong item. I payed 1700 for a drum set and received a guitar pedal. I have been waiting a week to receive or hear anything back from you.
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.7 star rating with 12,966 reviews.
When is SamAsh.com open?
SamAsh.com is open now. It will close at 8:00 p.m.