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SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment.
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Do better!
Item was delivered damaged. David Weintraub was the sales person who never returned my phone calls or never followed up on replacement item from Miami location; after initial conversations. I called Miami location and verified they had one, new, not opened. I left David several messages and called several times, over a week, with no response. Poor service....period!!!!
I will never buy anything from Sam Ash again. They advertise 36 months same as cash on thousands of items, but when I tried to make a purchase they stated "we can't do that on the $1500 item I wanted. I tried to get the manager to go at least 18 months and he was inflexible. While the "Chat" representative did try to help, his responses became "preachy" as if I were stupid for not accepting Sam Ash's explanation on why they could not sell me the item. I am the customer, I responded to the "Big Advertisement". I think th... read more
No muss - no fuss! ;-)))
Sold me a product you didn't have in stock then made me wait weeks until you call me back to tell me we are not shipping it.. I won't do business with Sam ash again
Bought a guitar on line. According to your 45 day return policy you do not mention that your employees have to approve it, and they hung up on me, lied to me, I called your MUSICIANS help line and explained that I was new to guitars. I asked about string size to which he stated. " Is that a real question, if it is it is a STUPID (his word) question". Took it to your luthier and he said there is nothing wrong with this guitar "YOU CAN'T RETURN IT' Called corp. 7 times yet to hear from anyone...
Your web-site is messed-up. It took multiple clicks to confirm that the items were in stock and I ended up having to call in the order as the cart would not process. Sweetwater does not have these challenges, just saying and I do A LOT of business.
I ordered three items at the same time, a mic clip, a mic stand and a pop filter. Pop filter came in fine and was exactly what I wanted. A few weeks later I received a package that was supposed to be the mic clip and it wasn't item I requested at all, it was two recording microphones. I contacted customer service about the error and during that call I also inquired about the status of my mic stand. The employee seemed surprised that I had yet to receive it or not get any notification about it being sent out. When she looked... read more
I had a good experience purchasing the guitar over the phone. But I never received the guitar. I ultimately canceled the order.
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.7 star rating with 12,966 reviews.
When is SamAsh.com open?
SamAsh.com is open now. It will close at 8:00 p.m.