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SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment.
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Grest customers service
Credit our account for all the products returned This has been a horrendous experience
The item i purchase showed it was in stock. I called 2 days later because i notice i never got a tracking number. I was told that it wasn't in stock and would have to be pulled from another warehouse. Long story short, iam still waiting for my tracking number...
I selected the EV EKX-12P Into my shopping cart to check what the final price would be, after Memorial Day special coupon; it just took $35 bucks off an $800 item; Wasn’t great, no big deal. I was hoping for at least %10 off, which I’m used to shopping in store and haggling with manager. But since it’s Covid days, I can’t. I forgot to take it off my cart. A follow up call by David Weintraub, and offer to take $110 off, is what sealed the deal. (Hhmm, now I wonder, should I have asked for $130 off instead? 🤔)
They have things that are sold out everywhere else. Even their supersized competitors. Shhhhhh...
Terrible return service. I ordered a Carlsbro 130 that I tried out for a few days but winded up returning it due to it was not quite what I wanted. Now here is my problem with Sam Ash!! I returned the drum set via Fedx using a signed signature for proof of return. They received my return on May 7th so I waited 7-10 days for a credit to post back on my account. I called and spoke to customer service only to be told that they cannot find my returned drum set and was asked to call them back in a week or so to follow up on i... read more
That’s for you too figure out. But this much is certain if I paid for everything I’ve purchase from you including customer service but I’m yet to receive any other than horrible customer service and sadly I paid for it your agent got paid for doing a job that he did not do.
I returned an item, and still have not received a refund. I have called in at least three times and still no refund. Sam Ash is great when taking my money, but really bad at returning it. I am going to buy all future purchases from Sweetwater. They have a much better customer service department than Ash. Who ever runs Sam Ash should read this review, and make the necessary changes to remedy a totally broken returns department and processes.
I'm sorry but at the following up with my initial ratings I was told that the purchase was in stock but after today they told me it's on backorder I feel like I was lied to
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.7 star rating with 12,966 reviews.
When is SamAsh.com open?
SamAsh.com is open now. It will close at 8:00 p.m.