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Scientific Home Services Ltd

4.9

About this business

Location details

5639 Howard St, Niles, IL, 60714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9948 reviews
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Angela Terry's profile image
Angela Terry 
11 years ago

Ok, so for the past 2 years or so my bathroom awning window latch wouldn't "catch" and therefore the window wouldn't stay closed. I decided to do some research and see what could be done to either repair the window or replace it. After calling no less than a dozen glass companies/window companies/contractors/handyman services, NO ONE would come out for one window. This was extremely frustrating. One last effort resulted in me doing a google search for 'window types' to find out what kind of window it was (hopper) and then se... read more

Business response:

Thank you for using our service department. We are able to fix most Aluminum and vinyl replacement windows. Sometimes, we have to order parts but usually it's possible for us to fix the windows in one or two trips if we have to order parts. We don't fix wood windows. Your review helps support our efforts at Chicago Animal Care & Control as we will donate $20 worth of dog treats to homeless dogs. Please be sure to like us on Facebook so our donation at the end of each quarter. If you need anything, please let me know. Mark Br... read more

Judy Holtzman's profile image
Judy Holtzman 
11 years ago

Jon visited us soon after our initial calland explained the features and cost of the windows we wanted to replace. A gentleman came out soon after to verify the measurements Jon had taken and the order was finalized. After the promised number of weeks, the windows were installed by Damian and his helper. The work was fast and painless and they cleaned up everything (although their meticulous preparation and plastic coverings kept mess to a minimum) before going on to show the operation of the windows. Of course, the true tes... read more

Business response:

Dear Member, Thank you for taking the time to post a review of our company. It means a lot to us that you shared your experience with our company and that we met all of your expectations. A positive experience is our number one goal from our owners down to our installers. Your review helps support our efforts at Chicago Animal Care & Control as we will donate $20 worth of dog treats to homeless dogs. Please be sure to like us on Facebook so our donation at the end of each quarter. If there is anything you need, please let me... read more

RAYMOND BENNETT's profile image
RAYMOND BENNETT 
11 years ago

made appointment for estimate, arrived on time; came out about a week later to confirm measurements, window was installed a few weeks later (installation time about 1/2 hour). Excellent service, very satisfied! replaced glass in middle of bay window 

Business response:

Thank you for using our service department. We are able to fix most Aluminum and vinyl replacement windows. Sometimes, we have to order parts but usually it's possible for us to fix the windows in one or two trips if we have to order parts. We don't fix wood windows. Your review helps support our efforts at Chicago Animal Care & Control as we will donate $20 worth of dog treats to homeless dogs. Please be sure to like us on Facebook so our donation at the end of each quarter. If you need anything, please let me know. Mark Br... read more

Eric Chaplik's profile image
Eric Chaplik 
11 years ago

They are actually very good. They are very knowledgeable, they told me what type of window and I went to the factory so actually the guy was not too far from me. I had him give me some personal experience that people would have because I went to the factory and I talked to the guys so they did a great job and especially the ones that I had and they were able to do nobody else can be able to work on and their prices were really reasonable. Some other companies were twice as much money for the exact same manufacture or whateve... read more

Business response:

Thanks for the concise and accurate report. We try to make our sales presentations short and concise to get you the information you need and not waste your time. If you need anything, please let me know at 847-752-0370x105. Mark Brottman, President, Scientific Home Services 

Amy Stanley's profile image
Amy Stanley 
11 years ago

Jon was very helpful and easy to talk to. There was no hard sell. He even encouraged us not to bother with a couple of windows and proposed a new storm (rather than an all-new window) for another location. He explained the whole process and products thoroughly. We ultimately picked another company, but it was basically a coin flip because everything was comparable but you can't hire two people for the same job. The handles on the other company's vinyl windows were a bit more aesthetically pleasing (little handles instead of ... read more

Business response:

Thank you for the feedback. We wish we could of served you but we understand that we can't sell every job. If you need anything, please let me know at 847-752-0370x5 Mark Brottman, President Scientific Home Services 

Joseph Sevigny's profile image
Joseph Sevigny 
11 years ago

I was impressed with all of the positive reviews for Scientific Home Services, so I sent an inquiry and a few hours later, I received a call from Victor and we set an appointment for the following week. Victor called me before my appointment time to confirm our meeting and then arrived exactly on time. Upon checking the problem with the window, Victor took apart the window, lubed the block and tackles, replaced them and then tested his work. FIXED!! Totally brilliant! He was honest in telling me that the block and tackles I ... read more

Business response:

Thank you for the review. If you need anything else, please let me know at 847-752-0370x5 Mark Brottman Scientific Home Services 

Cicely Fleming's profile image
Cicely Fleming 
11 years ago

Quick return call - on time estimate Great service and attitude Windows arrived earlier than quoted Installer (Damian) was great - took shoes off, excellent clean up, covered furniture, completed whole home in one day, even painted a wall that received a crack upon window removal I just wish they preformed total home repair service as I would be happy to have them do all the work in my home Replacement windows 

Business response:

Loved your comments...Thank you so much. We have talked about expanding our services but 'If you do it right why mess it up' As Scientific Window we did siding and it was tough so we continue to concentrate on Windows and doors. It's tough to do everything good so we decide to concentrate on just a few things. If you need anything, please let me know. Mark Brottman Scientific Home Services 

Melissa Kinzler's profile image
Melissa Kinzler 
11 years ago

John came out to my home to give me a quote. He was incredibly helpful and informative even though he couldn't service my windows because they aren't a dealer for the manufacturer. I am so thankful for his help and would use them in a heartbeat in the future. John came out to my home to give me a quote. He was incredibly helpful and informative even though he couldn't service my windows because they aren't a dealer for the manufacturer. I am so thankful for his help and would use them in a heartbeat in the future. 

Jason Davis's profile image
Jason Davis 
11 years ago

Went great. After contacting Scientifc, Jon came out and dida full inspection of every window in my house and provided recommendations oneach one. This included the recommendation to replace three picturewindows - two being three panes in the front of the house. He provided aquote within hours of his visit, recommended the best windows for oursituation, and had an exact match in molding for each of the windows. Jonquoted 6 week lead time, but I got the call 4 weeks later that they couldinstall it 2 days later. The installers... read more

Frequently asked questions about Scientific Home Services Ltd

How is Scientific Home Services Ltd rated?

Scientific Home Services Ltd has a 4.9 star rating with 948 reviews. 

When is Scientific Home Services Ltd open?

Scientific Home Services Ltd is open now. It will close at 6:00 p.m.