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ScrapRight
- Software company
- Chambersburg, PA
About this business
ScrapRight is Recycling Software Done Right. Having served hundreds of Recycling Centers and Scrap Yards in multiple countries to get into compliance and run their businesses more easily and efficiently, our team has carefully crafted the best recycling software program the scrap industry has ever seen. Ticketing, compliance, inventory and shipping are made easy with ScrapRight. With over 750 successful software installations, thousands of users, and millions of tickets processed, ScrapRight has rapidly become the #1 easie... read more
Location details
413 Phoenix Dr, Chambersburg, PA, 17201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Camera Install Pros: Ability to keep track on individual sales from customers. Cons: None that I can think of. Product performs exceptionally for my needs. Overall: In this instance, getting our scale camera to work/talk to Scrapright, [sensitive content hidden] was phenomenal. Over the period of two days that it took, due to wiring issues at our end, she was able to get our camera up and running while talking me through was wire had to be installed where.
Cámara ticket Pros: User friendly able to navigate with ease Cons: Not to secured. You're able to access scrap right with in any network that is is not secure. Overall: Good
admin Pros: transaction summary report & transaction detail report Cons: The search report doesn't stay after done a ticket.
BB Recycling Pros: POS system. Buying and Selling is very simple to understand and operate. Cons: Inventory Tracking. All the regrading that we do has gotten messy over the years. Overall: Great
Business response:
Thank you so much for taking time to review ScrapRight! You have been a loyal and faithful customer for many many years and we have good news coming very very soon that will address your concern regarding inventory! Keep your ears and eyes open this winter!! It's feedback like yours that has helped us to become the industry leader and our responsiveness to our customers feedback will keep us there!!
I scrap right app Pros: There was no training need it. You just picked it up and started using it. Cons: It's hooked to the Internet, so that's one of those things you're at the mercy of Overall: Andrew in tech service help me out to two or three times I needed him and all of those years
Problem solving. Pros: [sensitive content hidden] helped me before business hours to get my ticketing issue resolved. She was top notch and she deserves recognition. Cons: I haven't really experienced any things I could say that I like least Overall: It was pleasant and my issues were resolved timely and efficiently
Business response:
Jason, thank you so much for providing a review on our support technicians and on the software! We appreciate the feedback!
Metal Man Pros: Every quality...the people in sales as well as support techs are awesome Cons: none really. I just wish I didn't need the program but it is state law. Overall: Its been a great longtime relationship
Business response:
Jeff You have always been an amazing partner to ScrapRight! We appreciate your business and this review! You are helping so many to be able to make the RIGHT choice for their software needs!
Good Service Pros: Ease of function. I am done with this survey. Cons: Continued problems with some of the weights and frayed out screens. Overall: Customer service is very good. [sensitive content hidden] is great.
survey for [sensitive content hidden] Pros: The inventory and billing process is easy. I like that it sync's to quick books, when it is working. Cons: The syncing, I always have to send emails to start syncing with quick books Overall: Works good for our business
Business response:
Anna Thank you so much for taking time to write a review! We take every single review seriously. We are always working to try and make quickbooks an easier process between intuit and ScrapRight. There is a new document available that potentially could really help in this area. Please get with support and they will send that document over to you which will absolutely help understand single user mode vs multi user mode and how to be able to navigate that from your side without needing support's assistance, however, support is ... read more
Frequently asked questions about ScrapRight
How is ScrapRight rated?
ScrapRight has a 4.7 star rating with 177 reviews.
When is ScrapRight open?
ScrapRight is open now. It will close at 2:00 p.m.