ScrapRight

Alex A. 

on Capterra

4 years ago

Help getting problems fixed Pros: The software is easy to use has lots of features that fit our needs Cons: There are really no cons I can think about, about the software itself. My real concern is when you need help everything is done through email and chat lines and that does work if you are comfortable with that type of communication. I prefer to pick up a phone and talk to someone. [SENSITIVE CONTENT HIDDEN] in Technical support has been very good to us and for our company. We appreciate her help, dedication, and quick r... read more

Angela O. 

on Capterra

4 years ago

Great software Pros: It's easy to use , easy to learn , and always improving it Cons: Difficult combining 3 yards to one main server Overall: We have been using this software since since Shon started and still today are using it . 

Russell M. 

on Capterra

5 years ago

ScrapRight > Other Guy Pros: I switched to ScrapRight from one of their competitors, and unfortunately because of the new tools that ScrapRight provided we found out that my niece and daughter had stolen over $72000 from our company. I hated that this happened, but I am ever grateful to the tools provided by ScrapRight that help me know exactly what is going on in my business. The other software basically helped them to accomplish this. Thank you ScrapRight! I don't believe I will ever be stolen from again Cons: This was a v... read more

Verified Reviewer 

on Capterra

5 years ago

LOVE IT! Pros: We really loved the pro attitudes and ability of the installation team! They came out and installed everything and trained our team in two days with time left over to spare! Love those broÕs PRO great team to work with! Cons: If I had to describe a con, I would simply say we haven't found any yet, this software transition and all of our experiences have been amazing! We highly recommend this company in every way. We even told the company that we would be a place that other yards could stop and see it in action... read more

Parvez A. 

on Capterra

5 years ago

LEAD TRAINER ROX! Pros: Just wanted to fill out this survey in regards to the lead trainer, we purchased some additional training for a new employee and this guy really went the extra mile and basically taught our new girl about the scrap industry before even attempting to train her on how to use the software! He gets major points in my book! Cons: My contract doesn't allow me to hire their employees, that's actually a good thing that we cant hire each other people, but dang it I want the Lead Trainer at my yard every day, o... read more

Bethany M. 

on Capterra

5 years ago

Great product and customer service Pros: Great software - from ease of use to updating info real time. Cons: Easier way of selecting which camera/scale to use when weighing customers in and out. 

Nicholas C. 

on Capterra

5 years ago

Best in the industry Pros: It's so user friendly. Easy to teach employees how to use. Cons: The down time with ID scanner. Every now and then it won't work 

Lou G. 

on Capterra

5 years ago

Game changer Pros: iScrapRight is easy to learn and use. iPad app is great. Cons: OCR functionality would be great for some out of state licenses that don't have the barcode on the back. 

Randa A. 

on Capterra

5 years ago

Great way to stay organized Pros: It prevents a lot of mistakes to happen from human error. It saves us time by generating a ticket and doing the math that by the time the customer comes to the window they are already paid and taken care of. I like how you can make the program to fit your needs as far as different commodities and prices for specific customers. Cons: Using the Ipad on the road. You have to be connected to wifi in order to log in. Then when you go on the road and try to use the printer it only prints "weight" ... read more