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ScrapRight
- Software company
- Chambersburg, PA
About this business
ScrapRight is Recycling Software Done Right. Having served hundreds of Recycling Centers and Scrap Yards in multiple countries to get into compliance and run their businesses more easily and efficiently, our team has carefully crafted the best recycling software program the scrap industry has ever seen. Ticketing, compliance, inventory and shipping are made easy with ScrapRight. With over 750 successful software installations, thousands of users, and millions of tickets processed, ScrapRight has rapidly become the #1 easie... read more
Location details
413 Phoenix Dr, Chambersburg, PA, 17201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great product for our small scrap business Pros: The ease of use! I can have someone trained to use this program within an hour! Cons: I wish that it would work on an iPhone.
Business response:
Nick! Thank you for this amazing review! I will pass your request about an iPhone app onto the new features team! Really appreciate you taking the time to review us!
ScrapRight Recycling Software Pros: After 2 days of setting up software and hardware we were up and running with the fastest ticket times in the WEST! Cons: I would say it was the least, the amount of configuration that was needed to get it up and customized for our particular company.. Overall: Fast response and call backs right away
Easy transition- great support Pros: Our team has embraces the transition to ScrapRight very well considering we were using a different software system for 12 years. The set up and integration was very smooth with the onsite help and the ability to integrate existing hardware kept costs and disruptions low. [SENSITIVE CONTENT] and his team are dedicated to make sure this is a good fit and help resolve any issues right away. Cons: We are a little anxious about the system being completely cloud based. So far it seems to be wor... read more
My Personal Experience Pros: It's extremely easy to learn, use as well as to teach our employees! Even those not so efficient in English comprehends this! Cons: There is absolutely NOTHING I'd say negative!! Overall: We were recently with a company that we literally had issues with DAILY. I don't mean like one or two, I mean like we hardly even got to use the system we paid for each month! Since getting with ScrapRight, it's been SUCH A BLESSING, & the customer service has been exceptionally AMAZING!!! I'd recommend them to ... read more
Great Software Pros: The ease of use. It makes daily transactions a breeze. Scale integration and the ability to customize all aspects of the transaction is nice for compliance and the users permissions. Everything works well together with very little downtime. Cons: The inventory module is confusing. There is quite a few steps that need to be done correctly otherwise your reporting will be off. I have had to call support often for help with the inventory module and they have been mostly helpful. Overall: Our overall experie... read more
IT Support Pros: Fairly easy to use. Can be accessed from a browser Cons: Too many ancillary devices that have to be configured by Scrapright tech support. DL Reader and Printers always disappear. Cameras used are limited to AXIS brand.
Business response:
Jon, thank you so much for your review! This is helping to make ScrapRight a better product for all! We have a new version of iOT coming this week that should help out a ton in the area of hardware not showing in the tray! Please get with support and ask them for it or be on the lookout for a call from us soon!
Help getting problems fixed Pros: The software is easy to use has lots of features that fit our needs Cons: There are really no cons I can think about, about the software itself. My real concern is when you need help everything is done through email and chat lines and that does work if you are comfortable with that type of communication. I prefer to pick up a phone and talk to someone. [SENSITIVE CONTENT HIDDEN] in Technical support has been very good to us and for our company. We appreciate her help, dedication, and quick r... read more
Business response:
Alex, thank you for the amazing review! I appreciate the candid & honest feedback more than you know. I have spent some time today with the Support Engineers and reminded them that not everyone likes to txt & chat like you do and reminded them that our policy is to pick up the phone and call 100% of the time! Thank you for your patience with us! We appreciate your long time business with ScrapRight and all of the referrals you have sent as well!
Great software Pros: It's easy to use , easy to learn , and always improving it Cons: Difficult combining 3 yards to one main server Overall: We have been using this software since since Shon started and still today are using it .
Business response:
Angela Thank you so much for the solid feedback from one of our longest and first customers!! We appreciate you!
ScrapRight > Other Guy Pros: I switched to ScrapRight from one of their competitors, and unfortunately because of the new tools that ScrapRight provided we found out that my niece and daughter had stolen over $72000 from our company. I hated that this happened, but I am ever grateful to the tools provided by ScrapRight that help me know exactly what is going on in my business. The other software basically helped them to accomplish this. Thank you ScrapRight! I don't believe I will ever be stolen from again Cons: This was a v... read more
Frequently asked questions about ScrapRight
How is ScrapRight rated?
ScrapRight has a 4.7 star rating with 159 reviews.
When is ScrapRight open?
ScrapRight is open now. It will close at 7:00 p.m.