ScrapRight

Chad H. 

on Capterra

2 years ago

Good Service Pros: Ease of function. I am done with this survey. Cons: Continued problems with some of the weights and frayed out screens. Overall: Customer service is very good. [sensitive content hidden] is great. 

Anna L. 

on Capterra

2 years ago

survey for [sensitive content hidden] Pros: The inventory and billing process is easy. I like that it sync's to quick books, when it is working. Cons: The syncing, I always have to send emails to start syncing with quick books Overall: Works good for our business 

Jessica S. 

on Capterra

2 years ago

Scrap King and AMR Pros: The weighing portion is super easy to use, AP and AP ticket review are utilized all the time Cons: Inventory portion of this program is not user friendly, to many tabs to click back and forth from, having to convert to bol and then again to an invoice is repetitive also trying to correct a bol that is already converted to invoice is difficult. Tickets that are converted to a bol that do not have a tare weight freeze in the system and require IT to fix. We are not to happy with the reports offered eit... read more

Nick S. 

on Capterra

2 years ago

Great product for our small scrap business Pros: The ease of use! I can have someone trained to use this program within an hour! Cons: I wish that it would work on an iPhone. 

David C. 

on Capterra

2 years ago

ScrapRight Recycling Software Pros: After 2 days of setting up software and hardware we were up and running with the fastest ticket times in the WEST! Cons: I would say it was the least, the amount of configuration that was needed to get it up and customized for our particular company.. Overall: Fast response and call backs right away 

Bob C. 

on Capterra

2 years ago

Easy transition- great support Pros: Our team has embraces the transition to ScrapRight very well considering we were using a different software system for 12 years. The set up and integration was very smooth with the onsite help and the ability to integrate existing hardware kept costs and disruptions low. [SENSITIVE CONTENT] and his team are dedicated to make sure this is a good fit and help resolve any issues right away. Cons: We are a little anxious about the system being completely cloud based. So far it seems to be wor... read more

Christina J. 

on Capterra

3 years ago

My Personal Experience Pros: It's extremely easy to learn, use as well as to teach our employees! Even those not so efficient in English comprehends this! Cons: There is absolutely NOTHING I'd say negative!! Overall: We were recently with a company that we literally had issues with DAILY. I don't mean like one or two, I mean like we hardly even got to use the system we paid for each month! Since getting with ScrapRight, it's been SUCH A BLESSING, & the customer service has been exceptionally AMAZING!!! I'd recommend them to ... read more

Chris C. 

on Capterra

3 years ago

Great Software Pros: The ease of use. It makes daily transactions a breeze. Scale integration and the ability to customize all aspects of the transaction is nice for compliance and the users permissions. Everything works well together with very little downtime. Cons: The inventory module is confusing. There is quite a few steps that need to be done correctly otherwise your reporting will be off. I have had to call support often for help with the inventory module and they have been mostly helpful. Overall: Our overall experie... read more

Jon M. 

on Capterra

4 years ago

IT Support Pros: Fairly easy to use. Can be accessed from a browser Cons: Too many ancillary devices that have to be configured by Scrapright tech support. DL Reader and Printers always disappear. Cameras used are limited to AXIS brand.