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SecurCare Self Storage

2.2

About this business

Location details

6501 Hillsborough St, Raleigh, NC, 27606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
2.2844 reviews
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Judith J's profile image
Judith J 
a year ago

WARNING! WARNING! This company doesn't care about the customer, only about the $$'s.If I could give this company no stars, I would. I purchased a unit on the internet, paid all of that upfront stuff, a month's rent, the (rip off) admin fee and the purchase of the lock.I arrived there at 4:00 one afternoon with all of my stuff. Not a soul to be found. No map show*** where units were located. None of the doors I opened referenced my unit number. I called the place twice and they said they would have the general manager call me... read more

Jessica R's profile image
Jessica R 
a year ago

This company borders on illegal activity nearly with all their customers. Re-opening units with out customers consent, threating to take you to collections when you cleaned out your unit and then miraculously new items appear in that unit after speaking with the office and attempting to close your account. They are not honest, they are not accountable, they are disrespectful and not to mention lazy to do the job they are there for. Unacceptable behavior from a company. This needs to be under new management, or just shut down... read more

Avery M's profile image
Avery M 
a year ago

Public Storage at ************************ is the ABSOLUTE WORST. I would give them no stars as they are worthless. I rented a unit online. When I showed up to move my stuff in, there was already someone else's stuff in the unit. The front office person moved me to another unit. I have paid for that unit monthly for the three & half months I used it. I just received a collections notice for the original unit. I have tried to speak with the front office but have had no resolution. Again, I called the corporate number with no ... read more

Zipporah B's profile image
Zipporah B 
a year ago

I have rented a 5x10 storage unit at the ********, ******** ** location for years. My rate started at a somewhat reasonable price but continued to increase drastically every several months without warning, just, heres your reality attitude. Last Thursday I was at my locker when another renter, two units to my right/same size unit began chatting with me sharing her monthly rent was $93 while mine had increased to $190. I contacted property management who insulted me by reducing my monthly rent by $20 per month. I contacted Pu... read more

MATTHEW W's profile image
MATTHEW W 
2 years ago

Over pricing on ONLY select individuals. I was paying $534/month for a 10'X25' when I met a guy two doors down only paying $250 for the last couple of years for the same size unit. I was lied to a couple years ago by **** (guy who runs it) who said that the price was fair and equal to the prices around town. I called him out on the spot about my other unit about 1.5 miles from them where I have been paying $209 for the last 10 years (it's a 10'X20'). I want to know if there is rexourse in a court to get back my money HE STOL... read more

Venita G's profile image
Venita G 
2 years ago

My tv's where stolen from the plubic storage at **************************** ***** ******** **** stated that me an my husband both have storages there an always having issues between the both of them that the reason my tv are gone But she never said we took our own tv's because she stole them plubic storage is not taken any legal matters about this situation PLEASE PLEASE DONT PLACE YOUR POSSESSIONS HERE 

David N's profile image
David N 
2 years ago

Be aware , they significantly increase your rate currently I am paying over $ 2100 for 5 storage and they increased the price multiple time , based on their website I should have paid $ 1171 This is a scam company and need to be reported to authorities , contact *** and department of justice for fraud which I will do now As many complain they never respond to your calls or pick up the phone Its is mind blowing that this criminal organization can operate with so many complains about fraud I am now considering to file a lawsui... read more

Johnny G's profile image
Johnny G 
2 years ago

Finally got settled in and then they raised the rent ****************** scammers 

renee c's profile image
renee c 
2 years ago

Public Storage on 2460 North powers I had the worst experience today as I have been organizing and declutterizing my freaking storage unit I had the property on site manager come up to me so aggressively watch her body language in the video as she is arm swinging she's yelling talking about I'm going to be kick daddy here because my dog was laying in a stall in the parking lot because we have been in there on and off today organizing declutterizing and dropping things off and I got told today I was going to be locked out and... read more

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 2.2 star rating with 844 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is open now. It will close at 10:00 p.m.