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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
We moved into this facility in June 2024. The third day there my friend was in our unit. He has just arrived about 10 Min was working on his laptop with his headphones in when a gentleman who said he was the district manager said hello about 3 times he said. my friend finally heard him and took out 1 headphone. The man started going off on my friend for having only his socks on. his shoes were off because his feet were sore from working all night. Then proceeds to yell because he had a fan plugged in and blowing mind you it ... read more
They will **** you. That is what they do. ****** the public is their business model, no exceptions.
I rented 2 units while living in *********. The unit was located at ******************************************************************. I notified them, via my portal, that I was moving out of one of my units on a certain day. I had all my things moved out before the move out date and removed the lock. However, I kept getting billed. I called and was told that I needed to remove the lock. My son went to the office to show them the lock and was told by the lady at the desk that she didn't need it. Thinking everything was good... read more
No sugarcoating here, this company needs to go out of business. There's absolutely zero customer service available on any of the many phone numbers they provide, and all the live chat agents say is, "Well, sorry, but the only way you can talk to the property manager(who lives in an apartment ATTACHED to the office, by the way) is by appointment. Wow, that's interesting, considering they never told me before that I had to have an appointment. I recently had to go down there because they told me they had to put a combination l... read more
Public Storage took my payments and still busted my locks and posted my items for auction. They said they would not replace my locks that I had to repurchase them. So can someone give me some legal advice on how to deal with this. I am unable to get my stuff out. I'm current on payment
Good Afternoon I am writing in Regards to ****************** Unit 0729 Unit Size 10' x 20' The unprofessionalism and the lies that each member of this untrustworthy company have been very exhausting, District managers calling me to scheme plans to save money that later came back to bite me in the **** and having the distract manager blocking my number after attempting a follow up.Will never rent with them again!!!!!!!!!!!!!!
Terrible business ethic, representatives do not understand the needs of their customers nor their facilities they get you to sign up with offers of special deals and then charge you administration nonrefundable fee is when the facility is terrible. I will make sure that everyone I come across those that they will just take your money and treat you like, you should not be there
I have rented a unit from the location in **************************************************** and it has been a nightmare from the second I made my reservation online. I have been faithfully making my payments to them and have attempted to vacate the property, but they changed my lock without authorization and now I do not have access to the unit and cannot get any assistance from the office. I have tried to be patient by contacting them every day and each time they tell me I will get a call back and they do not resolve any... read more
I HATE THIS PLACE SOLD MY UNIT WITH OUT NOTICE AND WAS NOT OVER **************************************************************************************************** THAT STORAGE SPACE THINGS THAT DONT HAVE A PRICE TO IT KIDS PICTURES, FAMILIES PHOTOS THAT GO GENRATIONS BACK, MY DECEASES GRANDSONS BELONGINGS YOU GUYS ARE GOING TO ROT IN H*** FOR WHAT YOU DID TO MY FAMILY WE HAVE BEEN UP THERE CALLED MANAGERS DISTRICT MANAGERS LEFT MESSAGES WE PAID OUR BILL IN APRIL OR THIS WERE AUCTION OFF IN *** ? WHY WHY WHY ALL THEY COULD ... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 844 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.