This profile has been claimed by the business owner or representative.
Serramonte Ford Parts
- Auto Parts & Supplies
- Colma, CA
About this business
After getting to know your car, you want to make sure it lasts. However, car owners are all too aware that keeping a car going can get expensive. This is especially true when it comes time for maintenance and repairs. There are a few options for replacement parts when your car needs them. The first is called Original Equipment Manufacturer (OEM) parts, and the other is aftermarket parts. OEM parts have a higher price tag upfront, but their benefits make the added expense worth it. This includes the assurance that they'll las... read more
Location details
999 Serramonte Blvd, Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In the market for a new vehicle. Looking all over California for a Bronco. Found one on the website for Serramonte Ford, called to get more information about a Bronco that they had listed, the salesman calls me and informs me that the bronco that they have listed is a customer order. How can a dealership place a customers order for "sale", I mentioned that this a strange practice. The salesman told me that this was done in order to get more interest from prospective customers and hopefully get them into the dealership. This ... read more
"GREED" is the name of their game ......12,000 market adjustment mark up.... no THANKS..... they are a joke! Would not even work with me. People, please do not buy cars from these dealerships that have these crazy markups.... you are a fool of you pay that much over MSRP. Wish I could give zero stars
Dropped off my Ford for a recall repair 6 MONTHS AGO . Car was completely drivable just needed TCM replacement by "factory recall" . Now 6 months after they have my car with replaced TCM that didn't work , car is not starting at all , not drivable . All they're offering is tow it away from their place . Cheap shop wouldn't ever work with their customer like that
Hard for me to recommend this dealer. So I been buying cars for years. I just got a Ford Bronco raptor and the entire experience was lacking, but this has nothing to do with the cost but the after purchase. The truck came dirty and had to have it washed twice at the dealer then paid for detailing after I got it. sad to get a speciality vehicle that's dirty as hell. we found deep scratches in the window and asked multiple times to help getting it fixed and they never did anything. I have to go to another dealer for repairs at... read more
Horrible experience with Serramonte Ford. I have 2020 Mustang and had zero issues, just dropped off for regular 30k miles service and after got my vehicle back, I started hearing a humming noise while driving and also vibration on the steering wheel! Discussion after discussion, and after spending several days they claimed the issue comes from the tires! The same tires which were perfectly fine, according to Serramonte Service Manager - all in sudden start making noise(!) The service manager didn't believe me that before th... read more
This is an A+ definition of "car salesmanship" strategy when they talk and deceive customers. Don't be fooled people. Make sure you are aware when they deceive you with their "no haggling" approach. A bunch of pricks. Run away from this place.
On the phone I kept asking how much lower can they lower the markups and the kept insisting I have to be there. Despite living far I drove there little did I know I will be tricked again. I asked the floor manager hamza what will be my total price and how much lower can they go on the markups but the manager Hamza told me they have to run my credit and it only will lower my credit score by 1 point and I fell for it. After everything said and done they only lower the markups by $1000 which they could tell me either on the pho... read more
The fact that I'm sharing my bad, terrible, frustrating and stressful experience here rigth now only means that the management hasn't done anything to address the issue with the Service Dept. I, myself just experience a terrible experience which is the worst by far I've ever had. I attempted to make an appt on the phone for our cargo van service the past two weeks, left vm to two different person. I wanted to talk to someone because this is my first time dealing with them. Neither of them called me back. I just let it slide ... read more
It is by far the worst service you can have I give them few chances the level of Arrogancy it's got to the point of disgust It not only when you are there it as well when you call and ask they will Hang up the phone on you if they don't like your questions never in my life I encounter such a disgrace service people
Frequently asked questions about Serramonte Ford Parts
How is Serramonte Ford Parts rated?
Serramonte Ford Parts has a 2.6 star rating with 211 reviews.
When is Serramonte Ford Parts open?
Serramonte Ford Parts is closed now. It will open on Monday at 8:00 a.m.