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After getting to know your car, you want to make sure it lasts. However, car owners are all too aware that keeping a car going can get expensive. This is especially true when it comes time for maintenance and repairs. There are a few options for replacement parts when your car needs them. The first is called Original Equipment Manufacturer (OEM) parts, and the other is aftermarket parts. OEM parts have a higher price tag upfront, but their benefits make the added expense worth it. This includes the assurance that they'll las... read more
999 Serramonte Blvd, Colma, CA, 94014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Mauricio made for an exceptional experience. He's a true professional. When I spoke about my car issue his expertise quickly identified the root issue. He's also a great communicator, and has empathy for customers. 5 Stars!! Great Ford car service.
This review is actually for Dan Chinn in the service department. He's been really helpful with my car . They had to change something in the gears of my Ford Explorer and I'm putting only 4 stars because it took forever but it was out of his control. But I'm still giving 4 stars cause I don't like waiting lol . I literally wanna thank you Dan Chinn for everything you've done and keeping me sane while waiting for my car all this time (eye roll) . If you need any service for your car and want to get communications correctly I ... read more
We had the pleasure of working with Kenape Eliapo, we just purchased our Ford Mustang Mach-E! I would like to say that it had been the smoothest process I had have in a dealership! Kenape had help us with all the information and make everything easy for us, we are very happy and satisfied with the experience we had with Ford Serramonte. I also wanted to thank everyone that was involved through the whole process also Mr. Seth Banko, it was a great experience and will surely recommend this dealership. Also thank you to June w... read more
I bought my 2015 Ford F-150 4x4 from another dealer which is a long way away from where I live. For several years, I took my truck to the original dealer, but it was a pain getting there and back. Last year I figured I would try Seramonte Ford for service and repairs. All in all the customer service is good, they run a very clean (and clearly high-volume) shop, they are fast, very convenient, and because they are a larger outfit, have larger inventory so you likely won't have to wait long for repair parts. HOWEVER be pre... read more
I am very surprised why the rating of this service is only 3 stars. I have been served by them for 2 years. I always gave them 5 stars in my mind. I was told that the rating here is very low and I decided to share my experience, since more often people leave bad reviews than good ones. So: Pros for me: 1) Payment in different ways 2) Always very clean everywhere 3) Very friendly staff 4) Always free tea and coffee 5) Comfortable waiting room 6) The coolest thing is that I can bring my car to them in the parking lot, t... read more
I am absolutely thrilled that I went to Serramonte Ford for my new vehicle purchase. I cannot say enough about the wonderful and professional service that Michael "Seth" Banko gave me. His whole approach to a test drive, sit down for the price negotiation, and his overall knowledge of the beginning to finish process was so well presented that I am still in awe. There was not even a hint of sales pressure. If I simply said that I was not interested in a certain added feature or extended warranty package for example, that was... read more
Want to highlight Generis Reyes for his amazing service and depth of knowledge about the car industry and the Mustang MachE. Matt did a great job of getting me numbers and a quote for the car. Generis had me sold on the vehicle just from the way he gave me information. He didn't try and sugar coat anything. I have been on a tour of test drives trying to find a car I want, these guys definitely showed their integrity and willingness to help out.
I bought my first car here witch was a actually a Chevy at a Ford dealership and Erik my sales man was very helpful from day one of buying it to a week later helping with any small details I have questions about... I have been to every other dealer ship around Serramonte Ford but Erik and his peers made it easy to make a purchase!!
GValentin@vtaig.com sent my check for the full reimbursement of my tire. The management team still needs the make sure that all the used cars are thoroughly checked before putting them out for sale. This isn't my 1st time buying a used car and it won't be my last and I'd like to keep Serramonte Ford on my list for having a great quality of used vehicles ... Thank you G Valetin for understanding and I kept my word as did so ...
Serramonte Ford Parts has a 2.6 star rating with 211 reviews.
Serramonte Ford Parts is closed now. It will open at 8:00 a.m.