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555 S Federal Hwy 200, Boca Raton, FL, 33432, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to Midnight | |
Tue | 8:00 a.m. to Midnight | |
Wed | 8:00 a.m. to Midnight | |
Thu | 8:00 a.m. to Midnight | |
Fri | 8:00 a.m. to Midnight | |
Sat | 9:00 a.m. to 11:00 p.m. | |
Sun | 12:00 p.m. to 6:30 p.m. |
I am writing to express my extreme disappointment with the way that Truist has handled my mortgage forbearance request.I was approved for forbearance in March 2023, and I was told that I would not have to make any payments for three months. However, when my first payment was due in June 2023, I was informed that my forbearance had not been processed properly. I was then passed to 27 different associates over the course of a month and no one was able to help **** have been on the phone with customer ********************** for... read more
Truist bank has zero customer **********************. ********************** placed a hold on a check with verified funds which my daughter needed to buy her second home. Despite the advertising campaign where you see the branch manager speaking with customers about the excellent banking relationship, there is no relationship. ************************* and Navy ******************** all would have lifted the hold, but not Truist. We will be closing our one checking account and moving it to the other banks where the interest r... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Misreported to credit reporting agencies. Awful run bank, run away from them.
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Sheffield Financial violate my rights. I never completed an application for anything from this company. I called them and let them know it was fraudulent activity and nothing was done. This needs to be taken off my credit report. For date 3/23/22, 6/17/2022. My rights are as followed. 15 USC Section602 States I have the right to privacy. 15 USC **** Section 604A Section 2 It also states a consumer reporting agency cannot furnish an account without my written instructions. 15 USC 166B: A creditor may not treat a payment credi... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Deposited a check on July 7, still showing funds pending July 15. The check issue is shows funds withdrawn from their account on July 7. I was on hold with customer ********************** for one hour five minutes before the call dropped.????
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
This organization is abusive. Aggressive fees, very long hold times, and god forbid you let them know you want to do a payoff, they hammer the loan with fees before you can get out the door. Anyone taking out a loan with this company needs their head examined. I was just trying to pay off a loan so I could buy an item that Sheffield financed and I feel sorry for all the people who have accounts with Sheffield.
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
HORRIBLE! WORST COMPANY! If they werent my mortgage holder I would be gone so fast. Their marketing slogan should be I AM SO SORRY! For the past year I have wasted many hours communicating with incompetent employers at Truist. They blame their co workers over and over. They assure me the problems have been corrected and oh no same problem next monthover and over ..WE ARE SO SORRY!!!!!! NO YOU ARE NOT!!!!! You are incompetent, they have ZERO CUSTOMER **********************!
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Stop!!!! Don't ever buy finance a car with ******* Acceptance Corp. The company only business plan is to keep you stuck paying on a cat loan x3. It's know way I should still be paying on a car I purchase back I'm 2015 ******. Which I've already paid the back double that it's a rip off & company like that should be held responsible just like **** of America recently was. I was push to refinance my car again because the contract was about to end which added about $3000 more to the loan that has already been way over paid. Why ... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
WORST EXPERIENCE EVER. I have never had customer ********************** that just genuinely did NOT CARE about he customer experience. They locked my card without permission because I didnt ANSWER MY PHONE (I was at the doctor) after I specified that I did NOT WANT THAT. They would do NOTHING to help me. I IMMEDIATELY closed my accounts and went with a new bank. This place is a disgrace.
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Service Finance Company, LLC has a 1.7 star rating with 1,083 reviews.
Service Finance Company, LLC is open now. It will close tomorrow at 12:00 a.m.