This profile has been claimed by the business owner or representative.
555 S Federal Hwy 200, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 6:30 p.m. |
My Water Heater went out and was promised 12 month interest free financing but at the last second they changed the terms to 3 month interest free financing. I was furious and felt that they were pulling the rug out from under me because they knew I had no leverage. They forced me to either quadruple my monthly payments in order to avoid interest or else be subjected to an *****% interest rate until the balance was paid off. When I called to ask the reason for changing the financing terms the customer ********************** r... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
These people are scam artists. I recently saw an ad where Truist bank was offering $400 for opening a truist one account. So I decide Ill take them up on the offer. I read through the fine print and notice that the account MUST be opened ONLINE to receive the funds (this is important) I proceed to submit an application and am denied because they cant find my information.I think thats strange because I am almost 30 years old, have had several bank accounts since I was about 16, have lived at my current address for years and w... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve,please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
I will never get a loan through Truist again. You absolutely cannot make payments except through the app. So if you get locked out of the app youre ***. Every time I make a payment over the phone it only submits the last 4 digits of my checking account. So it of course fails and Im hit with fees (which I will dispute till Im blue in the face).The last time this happened I actually talked to a real person to make the payment and gave all my information, my full account number the whole deal. And still only the last 4 digits. ... read more
My husband has banked with Truist (first suntrust) for 20 years. When we got married I moved to Truist as well. I opened two business accounts with them and we opened a savings account for our child. Recently we were victims of fraud and Truist was completely unwilling to help. It has made us have serious conversations about moving banks as a result.
No Stars......I just opened a brand new personal checking account with ********************** 6 weeks ago, they sent me a notice I had to go into a local branch to verify my identity, ok. I did. I finally received my card 2 weeks ago activated it, I log in today to get my account started and transfer funds, they closed my brand new account because of zero balance for "30 days". ( within the same 30 days of verifying and waiting for my debit card) Not one call, not one letter in the mail or email. However, I got 3 promotional... read more
Can't do less than a 1. Nearly impossible to pay online. Can't get a hold of anyone when they sent a letter that our check was rejected. We had plenty of funds to cover the full payment. We will NEVER do business with any vendor that uses these guys as their financial provider.
Awful. Their app is horrible. They closed so many branches after taking over SunTrust. Now it's inconvenient to get to a branch. Banked with SunTrust, had zero issues. Seriously thinking of changing banks.
This bank is facilitating theft by not protecting customers' money. I have had my bank info hacked 3 times this year and they are denying my most recent fraud claim for no reason. This bank is full of crooks.
This true story of Truist bank incompetenceis unbelievable. I called the Truist "customer ********************** professional" and relayed that I've been a customer for 30 yrs. and have been happy with the service but I need to close the account as it was used for my recently departed wife's social security. The Truist 'customer ********************** pro" then told me that it was "not possible" unless I draw down the account to zero. (???)WE're only talking about $247.78 A "supervisor" suggested that I draw down the account... read more
Service Finance Company, LLC has a 1.7 star rating with 1,083 reviews.
Service Finance Company, LLC is open now. It will close tomorrow at 12:00 a.m.