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Service Finance Company, LLC

1.7

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Location details

555 S Federal Hwy 200, Boca Raton, FL, 33432, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat9:00 a.m. to 11:00 p.m.
Sun12:00 p.m. to 6:30 p.m.
1.71,083 reviews
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christina e's profile image
christina e 
3 years ago

I am going through a particularly nasty divorce and my ex transferred $1,000 out of our frozen Truist joint account the evening before what was supposed to be our final hearing. At this hearing, I asked the judge if I could close the account and he said yes, so the next day I went to close the account and learned about the transfer. When my lawyer confronted my ex's lawyer about the transaction, they blamed me. Because of this, I initiated a fraud investigation. Shortly after I received a letter in the mail saying it was not... read more

Business response:

Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you. 

Kathryn S.'s profile image
Kathryn S. 
3 years ago

We have banked with This institution - now Truist since ****-never a problem Until This recent acquisition-we have had our line of credit frozen for no reason - said there was a late payment although it is directly drafted - Truist took over Suntrust in January and a glitch in this transfer seemed to coincide with the late payment - have had this LOC since **** and zero issues- have had 3 overdraft charges to our account that were not correct and the bank had to refund - waited 2 hours at the *********** ** branch to have an... read more

Business response:

Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you. 

Jamie B's profile image
Jamie B 
3 years ago

The worst bank ever they told me it would take 1 to 3 business days for a mobile deposit to be available now after I've made the deposit there telling me it's be gonna 14 days since it'd a new acc 

Business response:

Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you. 

Simin H.'s profile image
Simin H. 
3 years ago

I stopped a cheque with Truist back in Jan 2022 and paid $35 due to the fact , the pool company lied to us with regards to their business licences. They actually had no licence at all. After 6 months the date on the cheque was modified to a date that does not EVEN exists. Feb 29, 2022.. The cashier at the bank first and foremost primary job is to make sure the date is good and this date doesnt even exist in calendar year of 2022 , 2023 except leap year . The bank did wrong in every step of the way. They processed the cheque ... read more

Business response:

Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you. 

Mandy C's profile image
Mandy C 
3 years ago

Our mortgage was sold to this bank 2 months ago. The website WILL NOT allow me to make a monthly mortgage payment to my account. The first month is maybe understandable as new to the bank. I had to call and make first payment over the phone. Second month doing this now...all over again......tried to simply make a mortgage payment on the website and after entering ALL the information needed it repeatedly says "something is not quite right". Yes, something is definitely not right. Is Truist Bank hoping to get to charge me late... read more

Henry W's profile image
Henry W 
3 years ago

Truist cannot be trusted and screwed me on my variable *****. Last year we were approved under BB&T for a ***** for house improvements. It opened at a low variable starting rate, signed the paperwork, the bank said it's locked in.This was at the onset of the BB&T/Suntrust merge, so we were told copies of the loan paperwork would be slightly delayed and mailed to us once the new Truist system goes up and running in early 2022. Low and behold, after a year, no such paperwork was ever sent. Add to this my Suntrust cards expirin... read more

george h's profile image
george h 
3 years ago

The most lousy bank I have ever had to deal with. Short of it had a car loan from SunTrust never an issue. Truist took over the loan for the last 18 months. I tried to pay off the loan and went to my reoccurring payment to pay full amount. The online banking kicked me out for too much time no activity after paying the balance. About two weeks later I get a notice stating I am being charged 25 $ fee for account not found. I call and they didn't tell me that I had to cancel the reoccurring payment and then set up a onetime pay... read more

Cristian S's profile image
Cristian S 
3 years ago

The worst financial institution I have ever had the displeasure of dealing with. I have had nothing but problems with them. I went to pay off my auto loan with Truist and they took the payoff out of my account twice, overdrawing my account by tens of thousands of dollars and freezing up every single dollar I had to my name for 3 business days. I was late on my credit card payment because of this. Now I have damage to my credit history because of their absolute negligence. I asked Truist to provide me with some sort of paper ... read more

Ella B's profile image
Ella B 
3 years ago

Impossible to do online payments. Was told with using their credit card and paying in full each month you would recieve 10 % reward credited to checking account. This is not true. They will only issue in ***** payments and you have to repeatedly call to even recieve that Have never received 10% of any payment 

Frequently asked questions about Service Finance Company, LLC

How is Service Finance Company, LLC rated?

Service Finance Company, LLC has a 1.7 star rating with 1,083 reviews. 

When is Service Finance Company, LLC open?

Service Finance Company, LLC is open now. It will close tomorrow at 12:00 a.m.