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Service Finance Company, LLC
- Finance
- Boca Raton, FL
About this business
Location details
555 S Federal Hwy 200, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 6:30 p.m. |
absolutely the worst bank I have ever had the displeasure of dealing with. customer service is none existent . fee's for everything . got hit AGAIH with a fee to look at my account balance before I to hit with the fee to use a non trust atm. WTF I get it that I will be charged for taking money out of another banks atm but a fee to check my balance wow. these are the same clowns who locked me out of my accounts for 3 weeks and didn't have any phone support ( Locked me out during there change from bbt to trust ) I absolutely r... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Horrible customer service in *****, *******. My 73 year old mother has been complaining about Truist since the merger. When I finally had the time to assist her with her account, we experienced rude service. The so called banker referred to my 73 year old mother as a girl. This is very disrespectful and condescending, especially in the south. Furthermore, we were told that we could not be assisted because the bank was about to close. It was 4:30 and the bank did not close until 5pm. We were only requesting to add a name to t... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Was with bb&t for many years with hardly no problem,,since truist has taken them over all it has been is problems..was supposed to have money sent to me via zelle over the weekend of course it's not working,,now Monday morning 7/18/22 called both the bank and zelle and all they can do is blame each other,I have automatic drafts that's going to be taken out my checking account sure il be getting a bunch of over draft fees cause I can't get money placed into my account cause again zelle isn't working congratulations looks like... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
I feel like this company needs to work closely with their contractors to ensure the work/agreements are satisfied and complete according to the contracts signed between the customer and contractor. I signed a contract with Borrell Construction LLC dba HomeOwner Funding on May 12, 2022 to have my back door sealed and 12 windows replaced in my multifamily home. After 2 weeks all the windows were replaced, however, I was still missing some screens and my back door was not sealed. I also noticed that 3 windows were not installed... read more
Business response:
Good Morning,Thank you for your feedback, however, our records reflect that we opened a complaint on your behalf on July 7, 2022. One July 8, you spoke with our complaint representative. On July 18th, our complaint representative spoke with **** and advised that we would reach out to the contracting company you selected to complete your project. If you have any questions regarding the status of your complaint, you can reach out to them at ************.Thank you.
BBT was THE BEST. TRUIST Is THE WORST!!!! the branch spin **** is TERRIBLE now. **************** is HORRIBLE.
Literally the worst security ever I had somebody deposit a check into their account and it blocked my account but didnt tell me and let me deposit my money in their and I needed to pay bills and it wont let me transfer or zelle any of it this is week 2 of trying to sort it out and Ive spent a total of 10 hours either on the phone or trying to go to a local branch for them to say call customer service Im definitely going with any other bank Ive never had this happened when it was suntrust
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
Worst Service from a Bank Ever. Charged me overdraft fees at 1am, and since I didn't wake up till after the bank opened, I'm stuck with the fees.
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
I have been a Suntrust client for many many years. Didn't have a problem with Truist coming along however, the wait time that Truist has is unbelievable. You now wait on the phones for hours which is uncalled for, you go into the branch the lines are long because there's no staff. I have literally walked out twice because I didn't have the time to wait. The customer service aspect NEEDS IMPROVING. I just stayed on the phone for two hours and to discuss business auto loans only to be told I must go into the bank. Getting tire... read more
Business response:
Thank you for submitting your Truist review to the Better Business Bureau. Your candid feedback is appreciated. If you have a question or problem that you need us to resolve, please contact us directly at 844-4TRUIST *************). You can also find additional contact options available at Truist.com/contact. We appreciate your business and look forward to hearing directly from you.
I got approved for financing thru John Moore, LLC using this finance company, but after the job was done (new water heater installed), I decided NOT to take the loan financing and pay in full! Service Finance went ahead and processed the loan without even disclosing my monthly amount/terms and took the first payment from my credit card without my knowledge or authorization AFTER I told their verification manager I declined the financing. They blamed John Moore, LLC for not getting back with them and John Moore, LLC blamed th... read more
Business response:
Good Morning, I have reviewed the account and the loan was paid in full on 07/08/2022. Service Finance Company does not accept credit or debit cards as a form of payment and this information was relayed to Ms. Phillips during the conversation on 07/08/2022 and she was advised to reach out to John Moore.
Frequently asked questions about Service Finance Company, LLC
How is Service Finance Company, LLC rated?
Service Finance Company, LLC has a 1.7 star rating with 1,083 reviews.
When is Service Finance Company, LLC open?
Service Finance Company, LLC is open now. It will close tomorrow at 12:00 a.m.