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1 Shelter Cove Lane, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Food looked and tasted like it was pre portioned and left sit until ordered. Oyster Rockefeller was 4 Little Rock’s. Would not recommend this restaurant.
This was the worst dining experience of my entire 47’s years of life. From the customer service to the food, it was all terrible. Not only would I never come back here, but I am seriously questioning everyone who has reviewed this restaurant. I came here based on people’s reviews and I feel like I got scammed lol. Our waitress was Katie, she was very nice at first. When we placed our drink order I requested a drink from their menu, minus the alcohol. I do this 95% of the time when I eat out and have never been made to feel s... read more
Wait time to receive meal was excessive and when it was addressed they confirmed we were not forgotten. Salmon undercooked. Took it to the back and heated in the microwave. It came back about 4-5 min later.
Worst dining experience we’ve had in quite a while. Things started out very well with the hostess acknowledging the birthday we were there to celebrate. We were immediately seated, and after a little while, our waitress showed up and took our drink orders. After that things went progressively down hill. Ordered one appetizer and our waitress disappeared for about 30 minutes. When she finally reappeared, she took our orders for dinner. Then she disappeared again. Showed up 20 minutes later with the glass of wine that I ordere... read more
Customer service was TERRIBLE. Don’t waste your time here, there are tons of amazing restaurants in HHI and this is NOT IT!
Customer service was TERRIBLE. Don’t waste your time here, there are tons of amazing restaurants in HHI and this is NOT IT!
We had reservations for two in the dining area, but were seated on the floor above that. That area was well lit and looked like a cafeteria instead of a fine dining restaurant. It appeared there were only were large families with infants and young children seated up there. We’d asked to be reseated but were told there were no other tables. We’d ordered blue tip oysters as an appetizer and lobster for dinner. The oysters were wonderful, but the lobster was over cooked and chewy. Our waiter was very accommodating and did not c... read more
Honestly, I was pretty disappointed. My family and I have been coming there for years and have never had a problem until last night. We came for my mother's birthday- the restaurant knew this because I put it in the reservation and they even said it when she came in. But other than that, no acknowledgement. Now I am not expecting free things but it would have been nice if there had been something special for her, or some sort of other acknowledgement that this was a special occasion.Our server wasn't overtly mean, but he was... read more
Very disappointed with food quality and service this trip. We have been to Ella’s a number of times and it has continued to go downhill the last few visits. Terrible service, seafood was not good quality (scallops had a fishy smell, grouper was dry and flakey, crab cakes were mushy and cold), and drinks were not to standard across the table. We will not be visiting again.
Shelter Cove Harbour has a 4.3 star rating with 9,598 reviews.
Shelter Cove Harbour is open now. It will close at 9:00 p.m.