This profile has been claimed by the business owner or representative.
Showcase Honda
- Car Dealers
- Phoenix, AZ
About this business
Location details
1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Need more experience technical support More experience with unusual car
Business response:
We are disappointed to hear that your recent service experience did not meet your expectations regarding technical support. We understand the importance of having knowledgeable support available to address a wide range of vehicle needs, including less common or unusual vehicles. Please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can review your concerns and discuss this further.
I went in to have a low tire pressure indicator light being on. I didn't have an appointment, but they got me right in. An hour later, I was told all is good, tires didn't have anything stuck in them and aired up. I left and drove home, but before getting there, a 2 mile drive, the light was back on. And the saga continues.
Business response:
We are disappointed to hear about the concerns you experienced with the tire pressure warning returning shortly after your visit. We understand the importance of thoroughly addressing warning indicators and ensuring customers have clear information about the condition of their vehicle before leaving. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss this further.
Terrible , they forgot to put the oil cap on my motor .
Business response:
We appreciate you bringing your concerns to our attention. At Showcase Honda, we strive to provide clear and transparent communication throughout every step of the purchasing and financing process so customers can make informed decisions with confidence. Feedback such as yours is important and helps us better understand customer perspectives regarding their experience. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800 so we can discuss your concerns further and see how we may assist.
I called ahead of time to ensure that the part to fix our mirror was in so that could be taken care of after 6 months. They said it was. The service itself was fine, except there was a lot of confusion on your end if I actually had an appointment. The lobby was very hot, and it took about an hour for basic work. Then I was told that the mirror was likely to continue having problems, and the part had to be ordered and done separately. I live 2 hrs away so this has all been very inconvienent.
Business response:
We understand how important clear communication and efficient service are, especially when a visit requires significant travel. Our team is committed to making each appointment as convenient and informative as possible while providing dependable support throughout the ownership experience. If you'd like to discuss your visit further, please contact Sean Hoopes, our Service Director, at 602-274-3800.
Frequently asked questions about Showcase Honda
How is Showcase Honda rated?
Showcase Honda has a 4.4 star rating with 13,471 reviews.
When is Showcase Honda open?
Showcase Honda is closed now. It will open at 7:00 a.m.