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Smile Student Living
- Apartments
- Champaign, IL
About this business
Smile. You made the right decision! live the good. When you lease with Smile, you'll get to know us as the friendly faces who make your UIUC student-living experience as worry-free as possible. With a variety of apartments in Champaign-Urbana and close to the University of Illinois Campus, we're sure to have what you're looking for. Check us out!
Location details
615 S. Wright Street, Champaign, IL, 61820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Room is nice, the in unit washer dryer is a huge plus and bathroom while small, is cozy and has enough space for everything I need. The internet is also really fast, I hooked up my xbox to ethernet through my router and I get around 700 mbps. Location is a bit far but if you are an engineering student you will love it here since it is a 3 min walk to the engineering quad.
Business response:
It's great to hear that you're enjoying your apartment and the convenient amenities! Fast internet is definitely a plus, especially for gaming! Being close to the engineering quad sounds like a huge advantage for you. If there's anything else we can do to enhance your experience or if you need further assistance, please feel free to let us know. We're here to ensure you continue to enjoy your stay and make the most out of your time with us!
Verified Renter Living with smile has been super easy. Move in was very smooth and the staff are super willing to help. The first day I moved in the AC was broken and pushing out hot air. I went to the main office and expressed my concerns about the unbearable heat in the unit. That day maintenance came out and installed a temporary AC until it got fixed. Super thoughtful and caring!
Business response:
That's fantastic to hear about your positive experience with us! We're thrilled that your move-in process was smooth and that our staff was helpful and accommodating. I'm sorry to hear about the AC issue upon your arrival, but I'm glad we were able to swiftly address it with a temporary fix until a permanent solution was implemented. Your comfort is our priority, and we're grateful for your understanding and patience. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to ensur... read more
Verified Renter The apartment itself is very nice, and feels secure as well with the gate. I really like the living space, but it is a bit far, and that is why we will be looking for a different location
Business response:
Thank you for your feedback! We're thrilled that you found the apartment pleasant and secure with the gate. It's wonderful to hear that you enjoyed the living space. If you need any assistance or have further questions during your search for a new location, please feel free to reach out. We're here to help and wish you the best in finding the perfect place for your needs!
Verified Renter Easy move-in experience thanks to smile! I have enjoyed my time living at smile and really liked the lock box they placed on my apt door to access my keys.
Business response:
That's fantastic to hear! We're thrilled that your move-in experience with us was hassle-free and convenient. It's great to know that you've enjoyed your time living at Smile. We're glad the lock box made it easy for you to access your keys. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction during your stay!
Verified Renter Pretty good thus far, rewards are good, but the maintenance on my building is seriously lacking! When it rained for the first time this semester, the roof leaked buckets of water. And I am a little suspicious that they are going to charge us for damage when we leave after a year since we received the place in less than perfect condition. But the people are nice, and the free fitness center is awesome.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that you've been enjoying the rewards and amenities, like the fitness center. I'm sorry to hear about the maintenance issues you encountered. Your feedback is valuable, and we'll make sure to address these concerns promptly to improve the situation. Regarding the condition of your place upon arrival, we aim for transparency and fairness in our assessment at move-out, ensuring fairness to all residents. If there's anything specific you'd like us to address... read more
Verified Renter I live at 506 w elm. Which is definitely one of their cheaper options. It really really shows in the fit and finish of the space. But like for what I’m paying it’s nice to have like laundry on site and air conditioning and stuff.
Business response:
Thank you for sharing your thoughts on your apartment at 506 W Elm! We're glad to provide amenities like on-site laundry and air conditioning at an affordable rate. We understand that the fit and finish might not be as luxurious, but we aim to ensure that you have the essential comforts. If there's anything specific we can assist with or if you have any further feedback, please feel free to reach out. Your comfort and satisfaction are important to us, and we're here to help make your experience as enjoyable as possible!
Verified Renter Decent location and apartment, but neighbors are a bit loud and maintenance leaves something to be desired. That being said, overall a decent experience so far.
Business response:
Thanks for sharing your experience with us! We're glad to hear that you find the location and apartment decent, although we apologize if the neighbors have been a bit loud and if our maintenance services haven't completely met your expectations. Your feedback is valuable, and we're committed to improving our services to ensure a better experience for you. If there's anything specific we can do or if you have further suggestions, please feel free to reach out. We're here to assist and enhance your stay to make it more enjoyab... read more
Verified Renter We moved into a clean apartment which was awesome! Smile has been able to answer all of our questions in a timely matter. The key access in order to move in was a little difficult because we wanted to move in at 8 a.m. but did not receive our code until 12 pm. That was frustrating. Otherwise, we have found minor renovation issues from the new builds but nothing major or an inconvenience.
Business response:
I'm thrilled to hear that you found your new apartment clean and that Smile has been responsive to your inquiries - that's fantastic! It's great to know that despite some minor renovation issues, they haven't caused major inconvenience. If you need any further assistance or have more feedback, please feel free to reach out. We're here to ensure your continued comfort and satisfaction in your new home!
Verified Renter So far my experience in a Smile apartment has been good. The only thing bothering me is that there is barely any space to keep my stuff in storage, and a huge cinder block in my closet takes up almost the entire area.
Business response:
I'm glad to hear that your experience in your Smile apartment has been positive overall! I'm sorry to hear about the storage space issue If there's anything we can do to assist you or if you have any further feedback, please feel free to reach out. Your comfort and satisfaction are our priorities, and we're here to help ensure you have a great experience!
Frequently asked questions about Smile Student Living
How is Smile Student Living rated?
Smile Student Living has a 4.7 star rating with 572 reviews.
When is Smile Student Living open?
Smile Student Living is closed now. It will open tomorrow at 9:00 a.m.