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Smile Student Living
- Apartments
- Champaign, IL
About this business
Smile. You made the right decision! live the good. When you lease with Smile, you'll get to know us as the friendly faces who make your UIUC student-living experience as worry-free as possible. With a variety of apartments in Champaign-Urbana and close to the University of Illinois Campus, we're sure to have what you're looking for. Check us out!
Location details
615 S. Wright Street, Champaign, IL, 61820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter So far I really enjoy my leasing exp with Smile. Everything has been smooth and easy. The staff was knowledgeable, friendly, and professional. They took the time to understand my needs and helped me find the perfect apartment for me.
Business response:
That's wonderful to hear! We're thrilled that you had a positive leasing experience with Smile. We aim to make the process smooth and enjoyable, and I'm glad our staff was knowledgeable, friendly, and professional in assisting you. It's great to know that they took the time to understand your needs and helped you find the perfect apartment. If there's anything more we can do to ensure your continued satisfaction or if you have any further questions, please don't hesitate to reach out. Thank you for choosing us as your home!
Verified Renter Staff are a little unfriendly to residents. It was super slow for them to respond to residents' maintenance requests. I really hope they improve their services
Business response:
I'm sorry to hear about your experience. Your feedback is valuable, and I apologize if our staff didn't meet your expectations in friendliness or responsiveness to maintenance requests. We're committed to improving our services, and your input will help us address these areas to ensure a better experience for you and our residents. If there's anything specific we can do to make things better or if you have further concerns, please feel free to reach out. We appreciate your feedback and are dedicated to enhancing your stay wi... read more
Verified Renter It’s nice and everything works completely fine. It’s also the perfect distance from campus, not being too close so it isn’t loud, but also not so far that going to class is hard
Business response:
That's fantastic to hear! We're thrilled that you're enjoying your stay and that everything is working well for you. Finding the perfect distance from campus is definitely a plus, and we're glad our location suits your needs by providing a balance between convenience and a peaceful environment. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction throughout your stay!
Verified Renter Offices never answer the phone, and takes forever for maintenance to fix things, but overall decent properties for an objectively decent price
Business response:
Thank you for sharing your feedback with us! We appreciate your patience and understanding regarding the challenges with our phone responsiveness and maintenance service. Your input is valuable, and we're continuously working to improve these areas to provide better assistance in the future.
Verified Renter It's a great apartment with all the required amenities. Most importantly the rent is not very high as well. It's in a quiet neighborhood and in course proximity to a bus stop
Business response:
We're thrilled you're enjoying your apartment with all the essential amenities and that the rent meets your expectations. It's wonderful that you appreciate the neighborhood and the convenience of being close to a bus stop. If there's anything more we can do to make your experience even better or if you need anything else, please don't hesitate to let us know.
Verified Renter This property on Healey Street managed by Smile has been a pleasant place to reside, and the Smile Property team has consistently shown kindness and promptness in addressing any maintenance issues.
Business response:
Thank you for sharing your experience with us! We're thrilled to hear your time at the Healey Street property has been pleasant. It's wonderful to know that our Smile team has been prompt and kind in addressing any maintenance issues you've encountered. If there's anything else we can do to continue making your stay enjoyable, please feel free to reach out. We appreciate having you as part of our community!
Verified Renter It’s okay. the rooms are a pretty good size and so is the closet. garage is not the best. also kinda warm. nice kitchen as well. mailbox situation is absolutely terrible
Business response:
Thanks for sharing your thoughts! We're glad to hear you find the room sizes, closets, and kitchen to your liking. I apologize for any inconvenience caused by the garage and mailbox. Your comfort is important to us, and we'll look into addressing these concerns. If there's anything specific we can do or if you have further feedback, please don't hesitate to reach out. We appreciate your input and aim to make your stay more enjoyable!
Verified Renter Unit was very dirty when we moved in, furniture in study lounge is stained and dirty. Gym and cardio room would greatly benefit from the addition of mirrors. Location is ideal.
Business response:
I'm sorry to hear about the condition of your unit upon moving in and the cleanliness of the study lounge furniture. Your feedback is crucial, and we apologize for any inconvenience caused. We'll address the cleanliness issues and work on improving the condition of the furniture. Your suggestion about adding mirrors to the gym and cardio room is noted; we will notify Fitness Premier. We're glad to hear that you find the location ideal. If there's anything more we can do to improve your experience or if you have further feedb... read more
Verified Renter So far there have been very few issues living with Smile Student Living. I switched over from a different campus living company and so far I'm a pretty big fan of Smile... I was hoping for some kind of rewards system, as the other company had some serious benefits, so I'm glad we've got this!
Business response:
That's fantastic to hear! We're thrilled that your transition to Smile Student Living has been smooth, and we're delighted to have you as part of our community. We're glad that you appreciate the perks we offer. If there's anything else we can do to make your experience even better or if you have any suggestions for our rewards system, please let us know.
Frequently asked questions about Smile Student Living
How is Smile Student Living rated?
Smile Student Living has a 4.7 star rating with 534 reviews.
When is Smile Student Living open?
Smile Student Living is open now. It will close at 4:00 p.m.