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Smile Student Living
- Apartments
- Champaign, IL
About this business
Smile. You made the right decision! live the good. When you lease with Smile, you'll get to know us as the friendly faces who make your UIUC student-living experience as worry-free as possible. With a variety of apartments in Champaign-Urbana and close to the University of Illinois Campus, we're sure to have what you're looking for. Check us out!
Location details
615 S. Wright Street, Champaign, IL, 61820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The amenities are very goood. They offer good maintenance and services like trash, recyle, water, gated securities. Smile community center is quitemygotoplace
Verified Renter People are so nice these days. I met some of me neighbors in the complexes next to me and they’re so considerate about noise and volume. They also always smile hi.
Business response:
That's wonderful to hear! It's always great to have considerate and friendly neighbors—it truly makes a difference in creating a community. It's lovely that they're mindful of noise levels and greet you with a smile. Enjoying a positive atmosphere and friendly faces can definitely make a place feel more like home. If there's anything we can do to make your experience even better, feel free to let us know.
Verified Renter I love the new amenity space for all residents and that Smile is one of the few companies that allows pets in the apartments. Getting maintenance and questions answered was always easy with Smile!
Business response:
That's fantastic to hear! We're thrilled you're enjoying the new amenity space—it's great to have a spot for all residents to relax and enjoy. We're proud to be pet-friendly and glad you appreciate that aspect. Making maintenance and communication easy for our residents is a priority, and we're delighted you had a positive experience with both. Thanks for sharing your feedback, and if there's anything else we can do to enhance your experience, please don't hesitate to reach out!
Verified Renter Overall, living at my apartment is not bad. It comes with most things like kitchen appliances and a TV. However, maintenance was a bit slow to respond to our problems
Business response:
Thanks for sharing your experience! We're glad you find your apartment accommodating with its amenities. We apologize for any delays in addressing maintenance issues. Your feedback helps us improve, and we're working on enhancing our response times to ensure a better experience for you and all our residents. If you need further assistance, please don't hesitate to reach out.
Verified Renter Its great! Leasing with smile is always so convenient and easy. Love how easy their portal is too use. The apartment is clean and nice. 10/10 experience
Business response:
Thank you for the wonderful review! We're delighted to hear you found leasing with Smile easy and convenient. It's great to know you're enjoying the clean and nice apartment. If you ever need anything, feel free to reach out. We're here to make sure you continue having a fantastic experience!
Verified Renter SMILE has good amenities and the recently renovated apartments are nice. If you need maintenance, it can be difficult to get ahold of them. However, SMILE does get back to you with any issues.
Business response:
Thank you for recognizing our good amenities and the quality of our recently renovated apartments. We appreciate your feedback regarding the maintenance response, and we're committed to improving our accessibility for quicker assistance. We're glad to hear that we've been responsive in addressing your concerns, and we'll continue striving to provide a better experience for you and all our residents.
Verified Renter Maintenance is slow but overall a good experience. Don’t expect anything to get fixed quickly but apartments are nice and decent priced for campus!
Business response:
We apologize for any inconvenience caused by slower maintenance. Your comments are valuable, and we'll work on improving our maintenance response times to better meet your expectations. Thank you for your comments about our nice apartments and decent pricing. Have a great day!
Verified Renter ---Maintenance- Good, usually very quick (4/5) ---Noise- 804 W Illinois is LOUD, especially if your window is near the street. The windows do a terrible job filtering out noise and it keeps me up every night (1.5/5) ---Management/Staff- Have had both bad and great experiences. Definitely penny pinchers (3/5) ---Community- Awesome events and giveaways (5/5) ---Move In- Process is simple and easy, especially with a lock box. The apartments always need cleaning after move in. Sticky floors, dirty walls, nails ne... read more
Business response:
Thank you for sharing your detailed feedback on various aspects of your experience at 804 W Illinois. We're glad to hear that our maintenance team's promptness has been great, but we regret that the noise from the street has been disruptive for you. We're thrilled that you enjoy our community events and giveaways. We'll take your move-in cleanliness concerns seriously and aim to enhance our cleaning procedures to ensure a smoother transition for future residents. Your insights are invaluable as we strive to improve our servi... read more
Verified Renter Smile definitely has the biggest portfolio of apartments for on-campus living. They are also great in the sense that they have options for people looking in differing price ranges. Overall, they’re pretty good about getting back to you if you have a question or concern
Business response:
Thank you for taking a moment to leave us a review. We're pleased to hear that our responsiveness to inquiries or concerns has been positive overall. Your feedback is appreciated, and we'll continue working hard to maintain our high standards of service. If you have any further questions or need assistance, please don't hesitate to reach out.
Frequently asked questions about Smile Student Living
How is Smile Student Living rated?
Smile Student Living has a 4.7 star rating with 572 reviews.
When is Smile Student Living open?
Smile Student Living is closed now. It will open tomorrow at 9:00 a.m.