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Smile Student Living
- Apartments
- Champaign, IL
About this business
Location details
615 S. Wright Street, Champaign, IL, 61820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Had a smooth move in, though got a bit late due to documentation issues. The interior of house is good, exterior needs repair which is continuously going on after we have moved in.
Business response:
Thank you for sharing your move-in experience! We're glad to hear that despite some documentation delays, your move-in process went smoothly. We apologize for any inconvenience caused by ongoing exterior repairs since your arrival. Your patience is appreciated as we work to improve the external aspects of the building. If there's anything specific we can assist you with or if you need further updates on the repairs, please don't hesitate to reach out. We're here to ensure your comfort and satisfaction during your stay!
Verified Renter I had software issues, but besides that it’s been great! I like my building, it is clean, and I like having a lobby for packages. I did wish thé replying was better.
Business response:
Thank you for sharing your experience! We're glad to hear that you're enjoying your building, its cleanliness, and the convenience of having a lobby for packages. I apologize for the software issues you faced and any inconvenience caused by our communication. Your feedback is valuable, and we'll work on improving our response time to ensure better assistance in the future. If you have any further concerns or need assistance, please feel free to reach out. We're here to help!
Verified Renter Our apartment corridor's are not clean, and I expected there to be better lighting. The locks on the balcony are also faulty, mine does not open, and another does not lock.
Business response:
I'm sorry to hear about the concerns you're facing with the cleanliness of the apartment corridors, lighting, and balcony locks. Your feedback is crucial for us to improve. Please reach out to our maintenance team or management directly so we can assist you with the balcony locks and work on improving the corridor cleanliness and lighting. Your comfort and satisfaction are important to us, and we're here to help make things right!
Verified Renter Great Experience living at Smile Apartments. The location couldn't be better. It's close to my university, which makes commuting a breeze. Plus, there are plenty of shops, restaurants, and public transportation options nearby.
Business response:
Thank you for your awesome review! We're thrilled to hear that you've had a great experience living at Smile Apartments. We're delighted that our convenient location near your university and various amenities has made your stay more enjoyable. If there's anything else we can do to make your experience even better, please let us know. We appreciate having you as part of our community!
Verified Renter Thin walls and loud neighbors. Have to repeatedly tell them not to yell throughout the night. Other than that most people are respectful and seem polite.
Business response:
We're sorry to hear about the noise issue with your neighbors. We're glad to know that most people around are respectful and polite. Please reach out to us directly if there's anything we can do to improve your experience and help resolve the noise problem. Your feedback is appreciated, and we're here to assist you!
Verified Renter Great place! I'm having a great time. The apartment is close to my department, has decent amenities, and great neighbours. I'd recommend the place!
Business response:
That's wonderful to hear! We're thrilled you're enjoying your time at our apartments, especially the convenient location, decent amenities, and fantastic neighbors. Your recommendation means a lot to us. If there's anything else we can do to make your experience even better, feel free to let us know. Thanks for choosing Smile!
Verified Renter The damages upon arrival were nothing too annoying, everything’s quiet mostly, the area is pretty good. Solid 3, Also Please respond to messeges faster
Business response:
Thanks for sharing your thoughts! We're glad to hear that overall, things are quiet and the area meets your expectations. We apologize for any inconvenience caused by damages upon your arrival, and we're here to assist with any concerns you may have. Your feedback about response times is noted, and we'll work on improving our communication to ensure a better experience for you. If there's anything specific you need assistance with, please don't hesitate to let us know. We're here to help!
Verified Renter Before moving in I feared that the apartment was going to be lackluster, but as I start to settle down I began to enjoy it more and more . My time here so far has been well and I hope it continues.
Business response:
That's fantastic to hear! We're thrilled that your initial concerns eased as you settled in and started to appreciate the apartment more. We're committed to making your stay enjoyable, and we'll do our best to ensure it remains that way. If there's anything we can assist you with or if you have any further feedback, feel free to reach out. Here's to more wonderful moments in your new home!
Verified Renter The apartment is nice and in a convenient location. The bedrooms, living room, dining room, and kitchen are great sizes. However, we have had several issues and maintenance has not been responsive.
Business response:
I'm glad to hear you're enjoying the great space and convenient location of the apartment! I'm sorry to hear about the issues you've encountered and the lack of responsiveness from maintenance. Your feedback is crucial, and we're committed to addressing these concerns promptly to ensure a better experience for you. If there's anything specific we can assist you with or if you have further details to share, please let us know. We're here to help!
Frequently asked questions about Smile Student Living
How is Smile Student Living rated?
Smile Student Living has a 4 star rating with 934 reviews.
When is Smile Student Living open?
Smile Student Living is closed now. It will open tomorrow at 9:00 a.m.