Solis Mammography, a department of St. David's North Austin Medical Center

Jasiah G. 

on Yelp

3 years ago

Girl in extreme pain came in at 12:45am vitals weren't taken till 1:26pm. Shes the only one throwing up and shaking from pain in the lobby stating that its 10/10 Pain . I don't recommend this place due to understaffed issues. 

Sarah J. 

on Yelp

3 years ago

Edit: it has now been 3 hours. Awful customer service. I have been here for 2 hours for severe stomach pain and they have not taken me back at all. I'm in excruciating pain and the front desk people are so fucking rude. 

Jim B. 

on Yelp

3 years ago

Currently over a 5 hour wait just to be taken from the waiting room the the emergency room to wait some more to be triaged. You're forced to wait in the waiting room breathing in what everyone is there for beyond physical injuries. This is rediculas for a hospital to be incapable of treating people better than this. 

Mesia S. 

on Yelp

3 years ago

They would not know customer service if you handed them the definition of the word. A young woman who was A receptionist desk not only rolled her eyes at me threatened me with security and told me as he needs to talk to me like a preschooler Because she could not put on a glove and look at the chart for that date of birth. Paramount incompetence and laziness. Take your child elsewhere. 

Rachel T. 

on Yelp

3 years ago

My recent visit at St. David's North Austin ED was, by far, the worst, most dangerously careless, disorganized and shockingly unprofessional hospital experience of my 39-year-old-life (between myself, my parents, my husband, my three kids, etc, my hospital exposure over the years has been plentiful) . I was brought in via ambulance with EMTs as an 8-month-pregnant woman with Covid having very severe difficulty breathing, and I was shocked at how poor treatment was, how absent and/or unprofessional communication was, and ho... read more

Courtney S. 

on Yelp

3 years ago

Worst experience I've ever had at a hospital! Awful, awful!!!! Ended up in the ER and was there for 11 hours, admitted to the hospital technically but there was no bed available for me. In the meantime, in the first few hours I was there, I had excruciating pain that was not managed. When I asked for additional pain medicine, the RN was going to check with the doctor but never came back. I saw the doctor for a total of maybe 45 seconds between two times. Terrible staffing issues, they are clearly overworked, and it's really ... read more

Kelley H. 

on Yelp

4 years ago

I was scheduled for an echocardiogram and they sent my documents by email and it did not work. When I scheduled it they did not tell me what the cost was with insurance. I get there and finish there multi page electronic paperwork and they promise me a hard copy. They told me I owe an outrageous price and they cant tell me why it is so high. I put it on my credit card nad never got a receipt. i went to my procedure and the technician was really good. The admin was absolutely horrible. I never got a receipt. I called 3... read more

Briza H. 

on Yelp

4 years ago

If you decide to come here be ready to go back home and come back a whole work shift later. Everyone who was in the waiting area when I got to the hospital has already been sent out, back home. I am still waiting and have been "first one to call next" for two hours while everyone who got here AFTER me has gotten in as they come. I got here at 5pm and am still waiting.. 

Hungry G. 

on Yelp

4 years ago

A visit to the ER was quite an experience, not in a good way. The waiting area is small, no way to keep your distance. Masks are required, but this isn't enforced. People with a fever are right next to someone with a sprain. Forget HEPA, all vitals and stats are taken in the public space. I know more about the people sitting around me then I should. I know everyone is short staffed but this was like being herded like cattle. Edit: website shows 7 minuets for ER wait. I was there for 5 hours, over 3 of those in the waiting r... read more