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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The service ok but the rest just a bad experience! The service ok but the rest just a bad experience! It made me sad of purchasing a car instead of being happy. They tricked me with credit score and financing, adds on (which I manage to cancel afterwards) and lied about service bonuses. Plus they wanted to deliver the car not in safety conditions.
Business response:
We appreciate your business here and hope you are enjoying your new vehicle. Please know it is always our intention to be very transparent in all of our transactions. I apologize if something wasn't clear when you completed paperwork. Your feedback helps us improve.
They made holes on my car pipes and when i called they They made holes on my car pipes and when i called they wanted to charge
Business response:
We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.
The construction going on has made coming to this dealer The construction going on has made coming to this dealer a serious pain. I understand it’ll take time but there needs to be more efficient procedures while construction is ongoing.
Business response:
We are pleased to read that you enjoyed working with Jack but are sad to know your experience was not up to our standards. We have taken your feedback to heart and will be discussing it with our teams in order to improve our services.
The process purchasing the car was very painful and also The process purchasing the car was very painful and also deceptive by some of the staff… Also, since I purchased the car, it is not operated properly, and repeated calls have garnered no satisfaction
I arrived at the dealership at my appointment time and I arrived at the dealership at my appointment time and noticed that they seem to be doing a huge construction job on the property. I wondered if they were actually open for service. I made an appointment to get my 30,000 mile service and it just so happened that my check engine light came on so I also wanted that to be checked. After waiting 15 mins for someone to assist me, they told me that it would take a bit of time and offered me a Lyft home. I decided to wait at th... read more
This was my third visit to this location to have my car This was my third visit to this location to have my car serviced. Despite having an appointment at 1, my car was not taken to begin servicing until 2:20. In addition, there was no indication on the website that they were undergoing significant construction. This severely impacted the waiting experience. I was expecting a clean waiting room with space to sit and beverages that are typically available. Instead, there were benches under pop-up tents and a sad, dark room wi... read more
After my latest service appointment, where they performed After my latest service appointment, where they performed an oil change and software updates, I immediately started having transmission problems with my 2022 Santa Cruz Limited. Before this service, we had 23,000 problem free miles on this Santa Cruz. As soon as the check engine light came on, I brought it back to South Bay Hyundai where I was told that I wasn’t able to receive service at this location and that I was on my own to arrange transportation to try and get ... read more
Terrible customer service. Terrible customer service. Almost never answer the phone or return calls. Voicemail box is always full. Bad attitudes. Can’t believe they are still in business.
I got my yearly oil change (Car only 2 yrs old with 9,000 I got my yearly oil change (Car only 2 yrs old with 9,000 miles). The next day, Oil was leaking, enough that it stained our driveway. Had to take the car back in for a full day, not convenient at all. It was fixed, but there should of never been a problem with a simple oil change. Also called the service department several times, and no one answers the phone.
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,617 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is open now. It will close at 9:00 p.m.