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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Initially things were good, but then I come to find out... Initially things were good, but then I come to find out 17 days after the purchase my trade still had not been paid off and I was getting calls in regards to late fees in that trade in. Unacceptable.
Business response:
We're disappointed to read this review and assure you we take your feedback seriously. We strive for better for our customers and will be addressing this issue with our team. Please don't hesitate to reach out to me to discuss this matter further. Thank you, Steven Suh - Sales Manager - stevens@sbhyundai.com
I was allowed to make an online appointment and indicted... I was allowed to make an online appointment and indicted it was for a recall item. But, when I arrived the service department advised they were closing early for the holiday. Additionally, they didn’t have the part in stock.
I brought in my car with a known issue and CEL on. The... I brought in my car with a known issue and CEL on. The issues is a warranty covered repair and instead they just pretended to clean the engine compartment and clear out the code without actually fixing the issue! I'm close to the end of my warranty and it felt like they were trying to push me out until the warranty expires! Very dissatisfied with the service
Had an appointment, took more than 2 hrs to oil change.... Had an appointment, took more than 2 hrs to oil change. People were not nice and service was horrible
Business response:
Thank you for bringing this to our attention. We're sorry to hear that your experience with us was less than satisfactory and will make sure that this feedback gets addressed with our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com
Left trash (boxes) in the trunk of my car that do not... Left trash (boxes) in the trunk of my car that do not belong to me and was inconvenienced by having to find a place to break down and dispose of such large boxes. Boxes have names of people unknown to me.
Business response:
Hi, We'd like to discuss this more with you to determine what happened. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com
They didn’t fix the issues I am having with my car.... They didn’t fix the issues I am having with my car. Additionally, the service center is understaffed and it’s very difficult to get anyone to answer the phones.
Business response:
Thank you for the feedback, Jessica. We're sorry to hear that you're continuing to have issues and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com
Terrible experience. Paid over $2000 and still had the... Terrible experience. Paid over $2000 and still had the same issue. Was asked to pay extra when I brought the car back for the same issue. Will not go here again.
Oil change was good,but there's some warning light... Oil change was good,but there's some warning light unattended, please check next time
Business response:
Thank you for taking the time to share this feedback. We're sorry we were unable to provide you with a five-star experience this time around and will pass this feedback along to our team so that we can take steps to improve. Please don't hesitate to reach out directly if you'd like us to take another look at your vehicle. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com
I am immensely displeased with the way this sale was... I am immensely displeased with the way this sale was handled. I hope the upper management review this purchase by looking at my purpose to purchase an electric car and my other positions as I explained to sales staff on this purchase. One of my experiences as I mentioned when returned two days later to managers’ rep Mr. Sheikh was instability of the car “Kona” on freeway speed. Several times I could have been swayed off the road on freeway speed. I think the risk of not... read more
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,617 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is open now. It will close at 9:00 p.m.