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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
great service and consideration on a rainy day! Thank you!!
Prompt, efficient and handled well.
Faster than expected. No problems. Good communication.
They priced their car right. Staff like Zoey and the manager at that time we bought the car were easy to deal with. They price our trade in, right too. We had a very pleasant buying experience. The facility is nice and clean.
Nestor Molina was very helpful dealing with lexus interface. Help get rid of engine waring notice on my app. Plus gave me information and phone number to deal with this in the future.
Great check in but the next day the low tire pressure light came on and all the tires needed more inflation. I expect the tires to be filled to Lexus standard and overall just had less than expected experience.
Zac was curteous, friendly and extremely helpful. He presented us with the features of the different models. He went into detail on what the features did and how the worked. There was no overt pressure to make a quick decision. He did follow up when the vehicle we were interested in would be available for review.
Business response:
Thank you for the wonderful feedback! We're thrilled that Zac provided thorough, informative service while explaining the model features in detail. We appreciate you recognizing our no-pressure approach and timely follow-up. Thank you for choosing South County Lexus for your 2026 LEXUS NX 350H shopping experience.
Everything was perfect with the customer service and even after my service the mechanic guy sent a video in the service
Business response:
Thank you for the wonderful feedback! We're thrilled you had a great experience with our customer service and that our technician's video follow-up demonstrated our commitment to transparency. We appreciate you choosing South County Lexus!
Salesman, Akram was great, he was very friendly and explained thing's thoroughly. Financing department took too long in preparing and signing document. I believe it should have been prepared ahead of time to save time.
Business response:
Thank you for your wonderful feedback about your experience with South County Lexus. We are pleased to hear that your salesperson provided excellent service with his friendly approach and thorough explanations. We understand that the document preparation process in financing took longer than expected, and we appreciate you sharing this feedback as it helps us improve our efficiency. Thank you for choosing South County Lexus.
South County Lexus has a 4.7 star rating with 6,026 reviews.
South County Lexus is open now. It will close at 9:00 p.m.