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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Matthew is very knowledgeable, patient, honest and helpful to us throughout the process of purchasing a new Lexus RX350. .We were very pleased with his services. Geehong Kuo
Business response:
Thank you! We're thrilled to hear about your positive experience with Matthew. His dedication to providing knowledgeable and patient service is truly valued. Enjoy your new Lexus RX350!
We had the most extraordinary salesperson, Augie who had us in the next day purchasing our new vehicle. I was just looking the previous day, but wound up back the next day to purchase a NX 350. I would recommend this dealership & Augie to anyone looking for a new car. John in finance also made all the pprwrk smooth sailing & signing. Thank you so much, John & Stephanie Yancey
Business response:
Thank you for all your help Augie! Your professionalism, knowledge & kindness, made all the difference on our decision to purchase a Lexus NX350. I originally went in to just look around with a different car brand in mind, but after getting to know about lexus and speaking with you, my husband and i were back the next day to purchase this beautiful vehicle. You definitely are a asset to the company. John in finance was also so kind & made smooth sailing of all the pprwrk that needed to be signed. I will recommend South Count... read more
I literally just had an outstanding experience with South County Lexus in performing a 30,000 mile service on my 2023 LS500 F-sport! The service writer Maria, was great! Excellent communication on all updates and was an absolute five star process. Thank you, Maria and South County Lexus!
Business response:
Thanks for the fantastic feedback, Paul! We're thrilled to hear you had an outstanding experience with us and that Maria provided excellent service. Your satisfaction means the world to us, and we look forward to seeing you again for your next service!
I purchased my 2023 Lexus Rx350h online and had the best possible experience thanks to Zoe S. She made everything happen perfectly including getting the car trucked to my location. There were some issues with the trucking company but Zoe handled everything and kept reassuring me that she was there to make my purchasing experience as excellent as possible. I would highly recommend working with her and I'm sure the dealership knows what a gem they have in Zoe S. I also thought the paperwork took a bit long, but it was out of h... read more
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Most enjoyable car buying experience I’ve ever had. Friendly, no pressure sale. Knowledgeable about the NX 350h I was interested in. My appointment contact JR.wanted to get me exactly what I wanted including the options within a very reasonable time frame. His personal and (no worries) approach was greatly appreciated. I left realizing I had made the right choice, giving South County Lexus my business. Kudos to the rest of the team that handled my seamless transaction. Thank you, J.R.!
I have been buying & servicing my Lexus automobiles exclusively from South Coast Lexus since 2002 ,and working with JR since October 2019. JR provides exceptional personalized service, and I have recommended him to my friends.and family. My daughter recently purchased a 2024 RX 350h through JR and he personally delivered it to her home in Huntington Harbor.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Great follow-up and with a desire to help me with what I was looking for.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Matt and Saif were patient with my particular situation. Both were professional and down to earth. I felt welcomed into the dealership as a whole as well
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Painless purchase process. JR matched the price that I had from another dealership that didn't have the color that I wanted. The actual purchase went quickly.
Business response:
Thank you for taking the time to share your positive experience with us! We're thrilled to learn that our team provided you with the excellent service we strive for. Your satisfaction is our motivation, and we appreciate your trust in us. If there's anything more we can do for you, please don't hesitate to let us know!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 5,656 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.