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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My service rep RGD gave me 5 Star Service!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your service representative provided you with exceptional care and attention. It means so much to know that you received outstanding service that exceeded your expectations. Your feedback about receiving top-quality assistance is truly appreciated, and we will make sure to recognize the excellent work being done. We value your trust in us and look forward to continuing to provide you with the same level of excellent service in the future.
Courteous and quick service with a loaner vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about the courteous service and quick assistance really means a lot to us. We understand how important it is to keep you moving, and we're delighted that providing you with a loaner vehicle made your visit smooth and convenient. Thank you for choosing South County Lexus and for sharing your experience with others.
The service was smooth and professional. The staff were friendly, and everything was explained clearly. I'm satisfied with the overall experien
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that our team provided you with smooth and professional service during your visit. It's wonderful to know that our staff's friendly approach made a positive impression and that we were able to explain everything clearly throughout the process. Your satisfaction with your overall experience means a great deal to us at South County Lexus. We truly appreciate you taking the time to share your thoughts and look forward to continuing to s... read more
On time, courteous, through.
Business response:
We are excited to hear about your positive experience with our service team. Your appreciation for our punctual, respectful, and comprehensive approach means everything to us. It's wonderful to know that we met your expectations for quality service. Thank you for choosing South County Lexus and for taking the time to share your experience with others.
My service staff member Buddy was so helpful and knowledgeable. He answered all questions and made sure that the service was finished timely.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that you received such helpful and knowledgeable assistance during your visit. We truly value customers like you who take the time to recognize exceptional service. Your feedback about having all your questions answered and the timely completion of your service reflects exactly what we strive to provide every day. Thank you for choosing South County Lexus and for sharing your positive experience with us.
Very good at keeping you informed
Business response:
Your positive experience means everything to us. We truly value that you found our communication approach helpful in keeping you well-informed throughout your experience. Our team at South County Lexus works hard to ensure every customer stays updated and feels confident in their service journey. Thank you for taking the time to share your feedback with us.
The service was good and prompt.
Business response:
We are delighted to hear that you found our service efficient and timely. Your satisfaction with the quality and speed of our assistance means everything to us at South County Lexus. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to provide you with excellent service for your 2025 LEXUS RX 350 PREMIUM.
Great service! Maria my service advisor was very helpful!
Business response:
We are grateful for your wonderful feedback about your service experience. It's wonderful to hear that you received such helpful assistance from your service advisor during your visit. Your satisfaction with the excellent service provided means everything to our team. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your Lexus NX in the future.
Very good and caring service department
Business response:
Thank you immensely for taking the time to share your experience with our service department. Your recognition of the caring approach our team provides means so much to us at South County Lexus. We understand how important it is to receive attentive service when maintaining your vehicle, and we're delighted that our commitment to quality care came through during your visit. Your feedback reinforces our dedication to delivering excellent service for every customer who trusts us with their vehicle needs.
South County Lexus has a 4.7 star rating with 6,142 reviews.
South County Lexus is open now. It will close at 9:00 p.m.