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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Had my service done last week buddy was super nice. Super helpful. Informed me when my car was going to be done and I really appreciate his kindness. Thank you.
Business response:
Your positive experience means everything to our team. We're delighted to hear that your recent service visit exceeded your expectations. It's wonderful that our team member provided such helpful and attentive care throughout your visit. Clear communication about timing and progress is something we value highly, and we're pleased this made a positive difference in your experience. Your appreciation for the genuine kindness shown during your service is truly heartwarming. Thank you for taking the time to share these thoughtfu... read more
Took a bit longer than anticipated, but I picked the wrong time of day to bring it in. Next time will be early early morning.
Business response:
We are overjoyed to hear about your experience with us! We understand that timing can make a difference in service duration, and we appreciate your insight about bringing your vehicle in during the early morning hours. Your feedback helps us better serve our customers, and we're grateful you took the time to share your experience. We look forward to providing you with even more efficient service during your next visit.
Buddy was great! Took care of both my husband's and my car at the same time and got us a loaner car to take in the meantime. Thank you for your hard work!
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that we were able to efficiently handle both vehicles for you and your husband simultaneously. Providing a loaner car while your vehicles were being serviced demonstrates our commitment to keeping you mobile and minimizing any inconvenience. Your recognition of our team's dedication and hard work truly means the world to us at South County Lexus. We appreciate you taking the time to share your positive experience an... read more
Car done on time and friendly service people
Business response:
We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that your vehicle was completed within the expected timeframe and that our service team provided you with the friendly assistance you deserved. Your satisfaction with both the efficiency of our work and the welcoming nature of our staff means everything to us. Thank you for choosing South County Lexus and for taking the time to share your experience with others.
Alex our service writer was great and we were out if there in no time . Thanks Alex
Business response:
We are ecstatic to hear about your wonderful experience with our service team. It's fantastic that our service writer provided such excellent assistance and made your visit efficient. We truly appreciate customers like you who take the time to recognize outstanding service, and we're thrilled that you were able to get in and out quickly while receiving the quality care your vehicle deserves. Your positive feedback means everything to our team.
Liked how easy it was to get a rental car during service. Got a quote for new tires which was not competitive. I've asked two service reps for a quote on new shocks and still have not gotten it.
Business response:
Thank you for sharing your feedback about your recent service experience with us. We're pleased to hear that our rental car process worked smoothly for you during your vehicle's service appointment. We understand your concerns regarding the tire pricing and the delay in receiving your shock replacement estimate. Your feedback helps us identify areas where we can improve our responsiveness and competitiveness. We value your business and want to ensure you receive the prompt, professional service you deserve.
I was kept up-to-date on my progress as I waited in the waiting room. Was sent a video of my car right away and the prognosis. Evan was extremely helpful and professional while he answered all of my questions.Great experience.
Business response:
We are overjoyed to hear about your wonderful experience with us. It's fantastic to know that our communication kept you well-informed throughout your visit and that the video update provided clear insight into your vehicle's condition. We're thrilled that our team member was able to assist you professionally and address all your questions thoroughly. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience.
Buddy was very helpful and they service was quick.
Business response:
We genuinely appreciate your feedback about the helpful assistance you received and how efficiently we handled your service needs. It's wonderful to hear that our team provided you with the support you needed while keeping everything moving smoothly. Your experience reflects exactly what we strive to deliver - combining knowledgeable guidance with prompt, reliable service. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same ... read more
It was great service at Lexus! My car was on time and is running great!
Business response:
We are pleased to hear about your wonderful experience with us! It's fantastic that your vehicle was ready on schedule and that everything is running smoothly for you. Your satisfaction with the service you received means so much to our team. We truly appreciate you taking the time to share your positive feedback about your visit. Thank you for being a valued customer!
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,142 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.