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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
They're very attentive to detail, value customer relationships, and all around helpful
Business response:
Thank you for taking the time to share your experience with your 2025 LEXUS RX 450H+ LUXURY. We deeply appreciate your recognition of our commitment to thoroughness and building meaningful connections with our customers. Your acknowledgment of our team's dedication to being genuinely supportive means the world to us at South County Lexus. We are honored to have earned your trust and look forward to continuing to provide you with exceptional service for years to come.
Evan is awesome and got my service done efficiently
Business response:
Thank you for your review! We're thrilled to hear that your service experience was handled so efficiently. It's wonderful to know that our team member provided you with such excellent care and made the process smooth for you. Your feedback about the quality service you received means a great deal to us at South County Lexus. We truly appreciate you taking the time to share your positive experience with us.
Good service and explained everything
Business response:
We are honored to hear that you experienced quality service with your 2025 LEXUS NX 450H. Your feedback about our team taking the time to walk you through all the details means so much to us. We understand how important it is for our customers to feel informed and confident throughout their experience. Thank you for choosing South County Lexus and for taking the time to share your positive experience.
Everything was great. Worked with a new service rep and he was excellent. He made recommendations and told me when my car would be ready. He kept in contact with me about updates. All good
Business response:
We are happy to hear about your positive experience with our service team. It's wonderful that our service representative provided excellent care by making helpful recommendations and keeping you well-informed throughout the process. We truly value when our team members maintain clear communication and provide timely updates about your vehicle's service progress. Your feedback about the quality of service you received means a great deal to us at South County Lexus. We appreciate you taking the time to share your experience a... read more
The service advisor, RGD Dimopoulos, has the BEST customer service! That's why I choose this dealership even though it is not the closest to my home.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. Your praise for exceptional customer service truly means the world to us, and we understand how valuable it is when you choose to travel further from home to visit our dealership. We take great pride in providing the level of care and attention that keeps you coming back. Your loyalty and trust in South County Lexus is deeply appreciated, and we look forward to continuing to exceed your expectations with every visit.
Excelled service as expected. RGD was my service advisor and he kept me informed on the service needs, recommended actions and time for pickup. It was another well executed service day for my car.
Business response:
We are delighted to hear about your outstanding experience with our service team. Your feedback about receiving excellent service that met your expectations truly means a lot to us. It's wonderful to know that your service advisor kept you well-informed throughout the process regarding your vehicle's needs, recommended actions, and pickup timing. We're thrilled that you experienced another smoothly executed service visit for your vehicle. Your satisfaction with our team's communication and attention to detail reflects our co... read more
I'm a new customer to South County and they took excellent care of me. As well, I had warranty work that was seamless and my service advisor Gilbert is a true professional.
Business response:
Thank you for sharing your wonderful experience with us at South County Lexus. We are overjoyed to hear that we provided excellent care during your first visit with us. It's fantastic to know that your warranty service went smoothly and that you found your service advisor to be such a true professional. Your trust as a new customer means everything to us, and we look forward to continuing to serve you with the same level of care and expertise.
Good staff. The car was ready same day.
Business response:
We deeply cherish your feedback about our team and the efficient service you received. It's wonderful to hear that our staff made a positive impression and that we were able to have your vehicle ready for you on the same day. Providing excellent service while maintaining quick turnaround times is something we strive for every day. Thank you for taking the time to share your experience with South County Lexus, and we look forward to continuing to serve you and your 2019 Lexus ES 350 in the future.
Smooth, no issues. Good communication.
Business response:
We are thrilled to hear about your seamless experience with us. Your feedback highlighting our clear communication and hassle-free service means so much to our team at South County Lexus. We understand how important it is to have everything run smoothly when you're working with us, and we're delighted that we met your expectations. Thank you for taking the time to share your positive experience with other customers.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,248 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.