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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Always the best from the entire service crew. Brought it in for regular service and Hassan advised me that additional work was needed. Although I have come to trust Hassan completely, the video of the issue (ball joints leaking fluid) helped support my decision to spend money on the repair.
Business response:
Thank you for sharing your experience with us. It is great to hear that Hassan and the rest of the service crew continue to deliver the level of care you have come to expect. We are glad that the video walkthrough gave you the clarity and confidence you needed to make an informed decision about your vehicle. We look forward to seeing you for your next visit.
Everything. Especially Cruz
Business response:
Thank you for your review! We are glad to hear that your experience stood out, and it is wonderful to know that Cruz made such a positive impression. We will be sure to pass along your kind words. We hope to see you again soon!
The service rep Buddy is excellent.
Business response:
Thanks for sharing this! It's great to hear that Buddy made such a positive impression during your visit. We are proud to have team members who consistently go above and beyond for our customers, and we will be sure to pass along your kind words to him.
Timely service and efficient work comfortable waiting area
Business response:
We greatly appreciate your kind words about your recent visit. It's great to hear that the service was timely and that you found the waiting area comfortable. We look forward to seeing you again at South County Lexus!
My previous and first time experience a year ago was fair but the representative this time, Buddy, was helpful and did not make feel like a number. I will return because of his approach.
Business response:
We are overjoyed to hear about your experience with Buddy! It means a lot to know that he took the time to make you feel valued and treated you as an individual. That kind of attentive, personal service is what we strive for with every visit. We look forward to welcoming you back to South County Lexus!
Timeliness, friendliness..
Business response:
Your review is appreciated, and we are glad to hear that our team made a positive impression with their timeliness and friendly service. Those are qualities we work hard to maintain for every customer who visits us. Thank you for taking the time to share your experience with your 2026 Lexus RX 350H we look forward to seeing you again!
Evan kept m informed and knew my goals of keeping my car for many years more. He and the entire team are courteous , professional and friendly.
Business response:
We are honored to hear about your experience with Evan and the team at South County Lexus. It means a lot to know that Evan took the time to understand your goals and kept you informed every step of the way. A courteous and professional team is something we take great pride in, and reviews like yours remind us why that matters. Thank you for trusting us with your ES 350, and we look forward to continuing to support you for many years to come.
Professional and personal service. They are consistent and reliable. RGD is an excellent service advisor! Thank you to him and all of the crew at South County Lexus!
Business response:
We are glad to hear that your experience at South County Lexus has been consistently a great one. It means a lot to know that RGD and the rest of the team have made such a positive impression on you. We will be sure to pass along your kind words to him and the crew. Thank you for taking the time to share your feedback and for being a valued part of our South County Lexus family!
Luca and Zoë at this dealership were amazing. Straightforward and efficient. Would definitely go here again for my next car.
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that Luca and Zoë made the process so straightforward and easy for you. Knowing that our team left a positive impression means a lot to us, and we look forward to welcoming you back for your next vehicle.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,480 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.