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28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Provided satisfactory service
Business response:
We are overjoyed to hear that you found our service satisfactory. Your positive feedback means a great deal to us and reinforces our commitment to providing quality experiences for our valued customers. We appreciate you taking the time to share your thoughts about your visit, and we look forward to continuing to serve you in the future.
Loved the care, timing, and service!
Business response:
Thank you for your wonderful feedback! We're thrilled you appreciated our attentive service and efficient timing. Your satisfaction means everything to our team, and we look forward to serving you again!
Efficient. I was happy to have the recall issue taken care of. Just one question: I have less than 6000 miles on my car. Why did I need a "10,000 mile checkup"??
Business response:
Your inquiry has been received regarding the 10,000 mile service recommendation on your vehicle with less than 6,000 miles. We are thrilled to hear that we efficiently handled your recall service and that you were satisfied with the experience. Regarding your question about the service interval, maintenance schedules are typically based on both mileage and time factors to ensure optimal vehicle performance and warranty compliance. The recommended service helps maintain your vehicle's reliability and can identify any potentia... read more
Outstanding, and professional No! ,
Business response:
Thank you for your review! We're delighted you found our team outstanding and professional. Your kind words mean a lot to our entire team at South County Lexus. Thank you for choosing us!
Amazing staff specially Buddy
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Buddy and our team. We appreciate customers like you and look forward to serving you again with the same level of excellence.
The service at this Lexus dealership is always amazing.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about the exceptional service you consistently receive mean so much to us. We take great pride in providing outstanding care for our valued customers and their vehicles. It brings us joy to know that we continue to meet your expectations every time you visit. We look forward to maintaining this level of excellence in all your future interactions with us.
Always great working with Scott Monge. He is on top of communication on vehicle status, timing, ect.
Business response:
Your positive experience means so much to us! We understand how important clear communication is when it comes to vehicle service updates and timing. It's wonderful to hear that you consistently receive excellent service and stay well-informed throughout the process. Your feedback highlights the dedication our team shows in keeping customers updated on their vehicle's status. We truly value your continued trust and appreciate you taking the time to share your experience.
Worked with Maria, she is great, total pro! Lexus makes service so easy, including the loaner vehicle.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Maria provided exceptional professional service and that our loaner vehicle program made everything seamless for you. Your feedback truly brightens our day and we appreciate you recognizing our team's dedication.
Great service, Buddy was great!
Business response:
Thank you for sharing your positive experience! We're delighted to hear that you received great service and that Buddy made such a positive impression during your visit. We look forward to continuing to provide you with exceptional service in the future.
South County Lexus has a 4.7 star rating with 6,026 reviews.
South County Lexus is open now. It will close at 9:00 p.m.