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South County Lexus

4.7

About this business

Location details

28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.75,640 reviews
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nina.rucci's profile image
nina.rucci 
4 years ago

JR aka Jeffrey was stellar!! From the initial phone call this morning when JR picked up the phone to the very last moment with him I felt so cared for!! He was extremely professional, kind, and thorough. He knew every last detail of the vehicle and all of its features. He was patient and so easy to work with! He felt familiar and genuine and explained the entire process to me. He has earned a lifelong customer in me and my family! JR was not the first salesperson I talked to throughout my process. I first went to Newport Lex... read more

Business response:

Nina - What a fantastic review! It's wonderful to hear that from start to finish JR delivered five-star service. "Professional, kind, and thorough" are all words we love to see and we are delighted that he guided you through the car-buying process with respectful service. Our team at South County Lexus is grateful for your business and support. Thank you so much! We hope that you absolutely love your new vehicle and we look forward to assisting you in the future. 

Debbie B.'s profile image
Debbie B. 
4 years ago

My buying experience at South County Lexus was exceptional! The dealership is beautiful and the team member who worked with us, Jeffrey (J.R.), went above and beyond to make this car buying experience the best that I’ve ever had. J.R. was knowledgeable, personable, and just a fun guy. He answered all of my questions, and the buying experience was straightforward and so easy. I will definitely recommend this dealership and J.R. to everyone I know! 

Business response:

Debbie, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jeffrey provided the exceptional service we pride ourselves on here at South County Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle! 

JZ's profile image
JZ 
4 years ago

A huge thank you to Jason for making my experience at South County Lexus amazing! He was incredibly helpful and walked me through the whole process with such care. 

Business response:

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Jason. Drive safely in your new vehicle, and we hope to see you again at South County Lexus! 

sesler1170's profile image
sesler1170 
4 years ago

Matthew was awesome! He walked me through every detail and was very patient with me. I Will recommend Matthew to my friends.. I walked away extremely happy! 

Business response:

It makes our day to hear that Matthew delivered such an exceptional experience! Welcome to the South County Lexus family, and thank you for trusting us with your business! 

Trcmvca's profile image
Trcmvca 
4 years ago

JR is always an honest, straight forward professional. I have purchased 3 cars with him in the last 4 years. For all three deals I felt he was 100% in my corner and advocate. I will always use JR when it is time get my next Lexus. 

Business response:

Thank you for taking the time to leave us a review! We couldn't be happier to hear that JR takes such good care of you here at South County Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit! 

christinaness23's profile image
christinaness23 
4 years ago

I had a great experience working with Jeffrey and his team on the purchase of my first luxury vehicle. He gave me all of the specs, and even stayed late to ensure that I was properly briefed on the systems in my vehicle. 10/10 would recommend South County Lexus and purchasing a car with him. 

Business response:

Christina, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Jeffrey and our team at South County Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle! 

tinkermary03's profile image
tinkermary03 
4 years ago

Amazing to say the least! I just purchased my fourth vehicle from South County Lexus and I have to say they create an atmosphere where you feel like you are coming home to family. JR has been my sales agent for the last 2 vehicles I have leased; he is the absolute best human being you will ever meet. He makes sure your needs are taken care of in all ways possible. JR and South County Lexus as a whole has always left me pleased all the way from the sales staff to the repairs. 

Business response:

Thank you for taking the time to leave us a review! We couldn't be happier to hear that JR takes such good care of you here at South County Lexus, and we will certainly let him know that you appreciate his help. We are proud that we earned your returning business, and we hope that you continue to enjoy your newly purchased vehicle! 

ctdaniel's profile image
ctdaniel 
4 years ago

A big thank you to Matthew and the team at South County Lexus. Matthew took great care of my mom with excellent customer service and got her into a new Lexus! 

Business response:

It is terrific to hear that Matthew was so helpful and attentive in getting your mom into her new car! Thank you for taking the time to share your positive feedback with us here at South County Lexus. Have a wonderful day! 

alarnott's profile image
alarnott 
4 years ago

We were very satisified with J.R.s expertise answering all of our questions. He directed us to the vehicle we were looking for, and did not pressure us 

Business response:

Thank you for the review! It was our pleasure to assist you here at South County Lexus, and we will certainly pass along your kind words. We hope to see you again sometime! 

Frequently asked questions about South County Lexus

How is South County Lexus rated?

South County Lexus has a 4.7 star rating with 5,640 reviews. 

When is South County Lexus open?

South County Lexus is closed now. It will open at 8:30 a.m.