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South County Lexus
- Car Dealers
- Mission Viejo, CA
About this business
Location details
28242 Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
service was good - price was okay
Business response:
Thank you for the positive feedback! We're glad the service and pricing met your expectations. We look forward to seeing you again for any future service needs!
service was good and price OK, but someone forgot to replace the cap on the fuse box
Business response:
Thank you for your feedback! We're glad the service and pricing met your expectations. We sincerely apologize for the oversight with the fuse box cap this falls short of our standards, and we appreciate you bringing it to our attention so we can improve.
Great experience. Easy to schedule, was delivered on time. RDD is a great Advisor .
Business response:
Thank you for sharing such wonderful feedback! We are thrilled to hear that your experience was smooth from start to finish easy scheduling and on-time delivery are things we genuinely strive for, and it means a lot to know we delivered on that promise. We will be sure to pass along your kind words. It is always rewarding to hear when a member of our team makes a positive impact, and your recognition truly reflects the level of care and dedication we aim to provide with every visit. We look forward to serving you again!
Excellent. Thorough, efficient, courteous, and clear detailed explanations of services to be considered.
Business response:
We are glad to hear that your experience with us was excellent! It means a great deal to know that our team delivered thorough, efficient, and courteous service, while also taking the time to provide clear explanations of the services available to you. That is exactly the standard we strive to uphold for every visit. Thank you for taking the time to share your feedback we look forward to serving you and your Lexus IS 300 again in the future!
Great experience, my engine light went on. I brought the car in and a loaner was provided. They were able to troubleshoot and fix it quickly. Picked up my car that afternoon.
Business response:
Thank you for your wonderful feedback! We are so glad to hear that your visit went smoothly from getting you set up with a loaner vehicle right away to diagnosing and resolving the issue the same day. We know an unexpected warning light can be stressful, and it is great to know our team was able to take care of everything quickly and get you back on the road that afternoon. We truly appreciate you taking the time to share your experience, and we look forward to serving you again!
Evan is always super helpful & has a great attitude!
Business response:
Your positive experience means the world to us! We're thrilled to hear about your wonderful experience with our team. It's fantastic to know that you've consistently received such helpful service with a great attitude. Thank you for taking the time to share your feedback. Your kind words truly make a difference and help us continue providing exceptional service to all our valued customers at South County Lexus.
Great job always . Thank you Hassan!
Business response:
Thank you for your wonderful feedback! We are elated to hear about your positive experience with South County Lexus. Your recognition of our team's dedication means a great deal to us, and we're thrilled that we consistently meet your expectations. We truly appreciate your loyalty as a 2013 LEXUS CT200H owner and look forward to continuing to provide you with the exceptional service you deserve. Your trust in our team motivates us to maintain the high standards that make every visit a positive experience.
Very excellent service writer who bends over backwards to make things right. Will always go to him. Brought our other Lexus to this dealership based on how great they are all.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are truly delighted to hear that our service writer provided you with exceptional care and went above and beyond to ensure everything was handled perfectly for you and your Lexus. It means the world to us at South County Lexus that you chose to bring your other vehicle to our dealership based on your positive experience. Your trust and confidence in our team motivates us to continue delivering the highest level of service to every customer... read more
I want to thank RGD for his attention, professionalism, intelligence. He explained everything in details, gave good advice and recommendations. I highly appreciate it.
Business response:
We are overjoyed to hear about your exceptional experience with our team. It's wonderful to know that you received the detailed explanations, professional service, and valuable recommendations that helped make your visit successful. Thank you for taking the time to share your positive feedback. We truly value customers like you and appreciate your recognition of the quality service we strive to provide at South County Lexus.
Frequently asked questions about South County Lexus
How is South County Lexus rated?
South County Lexus has a 4.7 star rating with 6,316 reviews.
When is South County Lexus open?
South County Lexus is open now. It will close at 9:00 p.m.