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8880 W Tropicana Ave, Las Vegas, NV, 89147, United States
Get directions[name removed] is amazing at keeping the residents active and mobile … she tries to keep everyone engaged with different activities throughout the day . She has a warm heart and cares about everyone deeply .
Business response:
Thank you Paul for your positive recommendation of Spring Valley Memory Care! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
My mom has been at Spring Valley Memory Care for 2+ years, and I am happy to report that the Activities director is the person who keeps mother actively engaged in life. After breakfast, it’s time for chair exercises. Every day Miss [name removed] does something engaging with the residents like interactive cognitive games like Bingo, Hangman, arts and crafts, table games, singing, and other socially engaging activities. We hit the jackpot when we found SVMC. If it weren’t for Miss [name removed], it would be just another fac... read more
Business response:
Hi Kim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
The staff has been nothing short of amazing… friendly, helpful, engaging, accommodating. The facilities have been well maintained and the food has been surprisingly good overall. Plenty of daily activities directed by an incredibly, upbeat and pleasant woman. As we all know, memory care is expensive, but relatively speaking SVMC has been a good value. Strong recommendation!
Business response:
Thank you Jt for your positive recommendation of Spring Valley Memory Care! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I love that Spring Valley is only a memory care facility, and it is not an add on like a lot of other places. I would strongly recommend Spring Valley. The residents were interacting staff and each other, and they were so helpful with completing all the paperwork and their prices were more reasonable.
Business response:
Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Spring Valley Memory Care.
My step mom didn't really appreciate the breakdown in communication after my dad was admitted to the hospital and there was a lot of confusion regarding his clothing and furniture so, maybe labeling literally everything would be prudent.
The amount of care and respect for the residents at Pacifica Spring Valley is amazing. The Care staff are attentive and kind. The activities program is full of fun and diverse activities for every level of residents needs.
Business response:
Thank you Blaire for your positive recommendation of Pacifica Senior Living Spring Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Pacifica at Spring Valley has been a god send for my family and from the very beginning the directors and staff have shown my mother’s health and wellbeing are their priority. They keep me well informed on how she is doing and the staff is incredibly friendly and helpful. I feel very comfortable that my mother is in great hands at this facility.
Business response:
Nancy, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Spring Valley.
The facility is beautiful and very playfully decorated. The touring experience was great. The room was a good size. Visiting hours and rules were good. I didn't love the lack of communication in regard to medication. We didn't feel like the staff listened to us very well.
The staff was wonderful supporting our family through the transition. There were many places we toured had that "old people" smell. Not Pacifica. Mom loved her caregivers and we appreciated her not having new people care for her everyday. We were surprised that Mom gained weight because she LOVED the meals. Mom was busy every day but could have some quiet time when she wanted/needed it. We were very surprised that this was the least expensive if all the facilities we toured yet it offered more
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Spring Valley!
Spring Valley Memory Care has a 4.6 star rating with 280 reviews.
Spring Valley Memory Care is open now. It is open 24/7.