This profile has been claimed by the business owner or representative.
STAR ER - Lubbock, TX
- Emergency Medicine
- Lubbock, TX
About this business
We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directions
You did awesome
Business response:
Hello Ms. Ovalle, Thank you for choosing our La Vernia facility recently. We really appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We'll be here ready and waiting if you ever need us again in the future. Please take care and thanks again.
Staff was do caring.
Business response:
Hello Ms. Sauceda, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Thank you for choosing Complete Care.
You were super nice I appreciate the courtesy you showed to me. But I need to be where I can use my insurance
Business response:
Hello, We apologize for any inconvenience. Please feel free to contact us at (806) 701-4141 to discuss any insurance options that may be available to you.
I was very satisfied with how quick I was checked in and seen by physician
Business response:
Hello Mr. Gonzalez, We're glad to hear that you had a positive experience at STAR ER which included being seen by the physician in a timely manner. Thank you for choosing Complete Care for your healthcare needs.
All staff members were awesome, they made an unfortunate situation seem not so bad. Dr Thomas and the nurses were all exceptionally kind. I would definitely recommend Star ER for any urgent medical needs you may have.
Business response:
We are thrilled to hear about your positive experience at STAR ER! Thank you for recommending us for your healthcare needs. We appreciate your kind words about Dr. Thomas and our staff. Thy really are top notch. Thanks again!
Prompt, efficient, and courteous service. Did only the necessary tests and got the results quickly. Was feeling somewhat better by the time I left after being diagnosed with high fever and flu.
Business response:
We appreciate your positive feedback, Joe. Thank you for choosing STAR ER for your medical needs. Thank you so very much. Please get well soon.
Doctor and nurse listened to me and then performed the necessary tests to find a diagnosis. Quick turn around and professional.
Business response:
Hello, Thank you so much for taking the time to leave us a great star rating. We appreciate you choosing Star ER! Sounds like you had a very good visit with us. We strive to be the best, our staff members really are the cream of the crop. Thank you again and please get well soon.
Everyone was very nice. Didn’t have to wait a long time to get in to be seen.
Business response:
Hello Ms. Charleon, We appreciate your positive feedback and 5 star rating.! Thank you for choosing STAR ER for your healthcare needs. We are here and ready to help when you need us! Please take care.
It’s hard to feel like you are being seen for the pain and suffering you are going through in a medical context these days. I’ve visited Star ER 3 times now and all 3 visits were bad days for me but the experience made it much better. I got help with my issues and was made to feel like a real person. The staff are brilliant and the doctors I’ve had have been FANTASTIC
Business response:
Thank you for your kind words, Lori. We're glad to hear that our team at STAR ER provided you with a positive experience and made you feel seen and cared for. We strive to provide exceptional care to all our patients, and we're grateful for your feedback. If you ever need our services again, please don't hesitate to reach out at (806) 701-4141.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.9 star rating with 1,356 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com