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Starline Tours
- Los Angeles, CA
About this business
Location details
6801 Hollywood Blvd, Suite 203, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Currently sitting on a bus returning from universal to Anaheim. It smells like a toilet and no air conditioning. By far my worst travel experience ever. And brakes seem to be new to the driver.
First of all, driving to Universal Studios I thought I was going to throw up. The driver was slamming on his breaks often and wasn't considering the people on the bus. Secondly the restroom on the bus wasn't serviced so it smelled horribly on the bus and was even worst in the afternoon. To top it off there was not AC on the bus. I currently feel sick to my stomach due to the horrible smell, Crappy driving and no air flow what ever. Bus 123 should have been decommissioned if you couldn't ensure a pleasing ride. (This was like... read more
The English recording is outrageous. .. its like the butler ftom the sitcom The Nanny......perhaps an american would be more appropriate. ..
Awful experience. I hope to never have to deal with this monstrous company again. They ruined our vacation.
Business response:
We're sorry for the experience you had with us. To understand why you didn't enjoy your time with us, can you please provide us details at coordinator@starlinetours.com. Again, our apologies for your experience but we do appreciate your feedback and look forward to hearing back from you. Thank you.
We did the tour of the homes of the stars and the Warner Bros studio tour on 14 August. Both were excellent and great fun. But the day was marred by the low quality of the transfers from hotel in Abaheim to Hollywood. The first bus smelt of trash as soon as we got on, then we could smell urine from the toilet at the back although we were seated halfway. The seats were sticky and the windows rattled. The air-con was barely functioning making it unpleasantly hot throughout the ride which is unacceptable on a day when it r... read more
We did the tour of the homes of the stars and the Warner Bros studio tour on 14 August. Both were excellent and great fun. But the day was marred by the low quality of the transfers from hotel in Abaheim to Hollywood. The first bus smelt of trash as soon as we got on, then we could smell urine from the toilet at the back although we were seated halfway. The seats were sticky and the windows rattled. The air-con was barely functioning making it unpleasantly hot throughout the ride which is unacceptable on a day when it reache... read more
Business response:
Dear Ms. Thomas, We're sorry that your ride from Anaheim to Hollywood was an unpleasant one. Your safety and comfort is our first priority and a clean pleasant smelling bus is part of your comfort. We go through a daily ritual of cleaning our buses and inspecting them before they leave our yard to pick up our customers. It's unfortunate that this wasn't the case during your trip. We're looking into why the bus wasn't cleaned enough and the microphones were not working. Seeing you that you tried to share your experience with ... read more
This was the worst tour my family and I have ever been on. The driver was terrible and drove like a maniac!! It was very rushed and he didn't show us even half of what we were supposed to see! Total waist of money!!
Frequently asked questions about Starline Tours
How is Starline Tours rated?
Starline Tours has a 4.1 star rating with 3,922 reviews.
When is Starline Tours open?
Starline Tours is open now. It will close at 6:00 p.m.