This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- San Mateo, CA
About this business
Location details
3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Had a very positive experience with Stress-Free today. I used a coupon for an oil change and feel I got a lot of value for the money spent. In addition to the oil change, they did a pretty thorough evaluation of the car, even providing information about the condition of things like brake pads and alerting me to some minor issues that need attention. I was happy they didn't pressure me with upsells. The person I dealt with was friendly and professional even offering to give me a ride home which I declined. Instead, I walked d... read more
Business response:
Thank you for sharing such a detailed and positive experience! We’re thrilled to hear you felt you got great value from the oil change and thorough evaluation. Keeping you informed without pressuring you for upsells is exactly how we aim to provide a stress-free experience. It’s great that you found our team friendly and professional, and we’re glad you were comfortable waiting with us (or even taking a stroll to Barnes and Noble!). We’ll be here for you whenever you need us. Have a wonderful Stress-Free day!
I came here a while back to do an oil change. They found a bunch of other stuff they wanted to upsell on, and I agreed to do it (I hadn't taken it in for maintenance for two years). The service was fine, I appreciated the photos of the work being done. However, I noticed they didn't have a photo of the brake fluid change as I was going over the final bill, and asked about it. The guy at the front asked the technician, who then goes to the back, and returns and apologises, saying he bought the fluid but 'forgot' to add it int... read more
Business response:
Hi Tommy, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the photo updates of the work being done, as transparency is a key part of the service we aim to provide. After reviewing your comments, we couldn’t find any records of this situation at our San Mateo location. It’s possible this may have occurred at a different location, but if there’s anything further you’d like to discuss, we’d be happy to assist. We truly appreciate your input and the opportunity to continually imp... read more
Experience went well. My car was fixed up quickly and it still works well. Very friendly customer service.
Business response:
So glad to hear your experience went well! Quick repairs and friendly customer service are exactly what we aim for, and it’s great to know your car is still running smoothly. Thanks for sharing, and have a wonderful Stress-Free day!
Stress-Free Auto Care did a great job! They were efficient evaluating my car concerns and once I approved repairs they got right to work getting the parts. My car was ready quicker than expected. They also let me know about potential items of concern down the road which I appreciated. I would use them again.
Business response:
Thank you so much for the positive feedback! We’re thrilled to hear that our team was efficient in evaluating your car concerns and getting the necessary repairs done even quicker than expected. Keeping you informed about potential future issues is part of our commitment to proactive, transparent care, and we're glad you found that helpful. We look forward to serving you again whenever you need us. Have a wonderful Stress-Free day!
I reached out to several shops for an estimate on a 2014 Lexus IS250: serp belt, tensioner and pulley...this shop had the highest estimate of close to $1500...no other shop was over $1000...not sure of the value you receive but it seems to be over the top here. I'd look elsewhere. They charge more than the dealer as well.
Business response:
Hello Cuazzy, Thank you for reaching out and for considering our shop. We understand that our estimate was higher than others you received. Our pricing reflects a commitment to quality and reliability, as we offer a 2-year, 24,000-mile warranty—much longer than what most shops provide. Additionally, our work is completed by certified technicians who use only high-quality parts, ensuring that your repairs are both safe and durable. We believe that the added value we provide in expertise, parts, and warranty support justifies... read more
Great service and it was for oil change for my car. It's my first time visiting and will visit again . Not long wait time and no issues .
Business response:
Thank you for sharing your experience! We’re so glad your first visit went smoothly and that you enjoyed the quick, hassle-free service. We’re here whenever you need us, and we look forward to helping you keep your car in top shape. See you next time, and have a wonderful Stress-Free day!
Used a coupon to perform oil change and tire rotation. Great on updates and punctual! Always nice and friendly.
Business response:
Thank you for the feedback! We're so glad you had a positive experience with your oil change and tire rotation. It’s great to hear that our team kept you updated and delivered on time, all while being friendly and welcoming. We look forward to serving you again—have a wonderful Stress-Free day!
Great service as usual. San Jeev is great. Great mechanics also. I would recommend this shop to all friends and family.
Business response:
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Stress Free Auto Care. It's great to know that our online appointment system worked smoothly for you and that you were promptly attended to when you arrived. We understand the inconvenience of dealing with unexpected issues like a nail in the tire, so we're pleased to hear that our team efficiently addressed the problem and had your truck back on the road in such a short time. Providing fast and pr... read more
Stress free always does a an amazing job on my Ford Flex. They not only quickly assessed and fixed my car, they had recommendations on how I can drive it better to alleviate repairs in the future. I trust them completely. The reports are transparent and easy to understand. I won't take my car anywhere else, stress free all the way!
Business response:
Thank you for the fantastic feedback! We’re so happy to hear that you trust us with your Ford Flex and that our team’s advice and transparency are making a difference for you. It’s awesome to know that we could provide tips to help keep your car in great shape for the long haul! We’re honored to be your go-to shop and look forward to keeping things stress-free for you every time. Thanks for being part of our Stress-Free family!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 850 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.