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Summer Lane Care & Nursing Home - Country Court

4.6

Assisted Living Facilities
Weston-super-Mare

About this business

Wellness Assisted Living Facilities

Location details

Diamond Batch, Worle, Weston-super-Mare, BS24 7FY, United Kingdom

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4.6155 reviews

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F M

2 weeks ago

After looking at several other care homes , as soon as I arrived at Summer Lane I knew this was the place for our Mum. It is beautiful. It smells fresh and is immaculately clean. The staff are so kind and attentive , the nurses are professional and thorough. Mum was able to have her hair done in the hairdresser and entertain her guests in the gorgeous lounges and cafe. From the laundry staff and admin staff and cleaning staff , Summer lane runs smoothly and calmly - exactly what is needed for someone who has had to move from... read more

Business response:

Thank you for taking the time to leave such a wonderful review, especially at this sad time. It is always a privilege to care for families loved ones and we are so pleased that you were happy with everything and especially that your mum felt happy and safe, which is so important to us. We hope that we helped in some way to making this very difficult time a little easier for you and your family.

Allison N

a month ago

We are very impressed with my mum's care at Summer Lane Care Home, nursing and facilities are also excellent. Mum is enjoying her stay at Summer Lane. Enjoys the coffee shop and socially with her co friends at the care home. Mum has dementia and is coming to terms with this is her new home. The staff have been excellent. We have requested for mum to change rooms when available having garden access which benefit her wellbeing. Currently she not able to open her door to the garden because there's no security to stop mum leavin... read more

Business response:

Thank you for your kind review of Summer Lane Care & Nursing Home. We're glad your mum is comfortable and enjoying the facilities we have to offer. If you have any further concerns or queries, please don't hesitate to speak with our home manager on 01934 529 190.

Patricia B

2 months ago

I have been a permanent resident at Summer Lane Care Home since 2022. In that time I have found the staff here take their duties seriously at all levels. The carers complete their work cheerfully and well. The receptionists are welcoming and answer queries willingly. The catering staff will provide whatever the residents request within reason. The rooms are cleaned daily to a high standard. Visiting families have the use of the coffee shop and courtyard. Minibus outings are arranged by the activities team. Whatever level of ... read more

Business response:

Thank you for leaving such a lovely review. We love having you here and are so happy that you feel that everything you and our other residents need is covered to a high standard. I will pass on your kind comments to my staff.

Pauline W

2 months ago

Friendly and helpful. My friend is well looked after.

Business response:

Thank you for taking the time to leave a review, its always good to know family and friends find our staff friendly and helpful and that your friend is well looked after.

R W

3 months ago

After visiting various nursing homes in the area my son & myself were told about Summer Lane by a friend. We visited, what a difference. The reception area and receptionist were extremely helpful. We were shown round and what a difference. The care nurses were all enthusiastic about the residence. The decor in the bedrooms, lounges etc was immaculate. We did not hesitate putting my wife in the care of all concerned. Many Thanks.

Business response:

Thank you for taking the time to leave a lovely review and we know from our conversations that your wife has settled in extremely well and is very happy.

Peter B

3 months ago

My wife became resident at Summer Lane Care home in late 2022. From the beginning she was treated with care, thought and love helping her to settle quickly to her new life. Carers helped with her personal hygiene without compromising her dignity, ensuring she is dressed in clean clothes and if they become soiled, to change them in a matter of minutes. The activities co-ordinators are quick to find new things to keep minds and bodies active to enhance the quality of life. The food is good, nutritious and presented well. The n... read more

Business response:

Thank you so much for your lovely review and we are very happy that you are pleased with our home and the care your wife is receiving, we are very glad you feel this is the right place for her.

Michael M

3 months ago

my wife is hear for end of life care the car home look after very well the staff are very kind and helpfull nothing is to much trouble for your staff lots of nice rooms for relitives and friends love all the deckor in every room my wife could not be in a better place

Business response:

Thank you so much for your lovely review and we are very happy that you are pleased with our home and the care your wife is receiving, we are very glad you feel this is the right place for her.

Yvonne P

3 months ago

My husband was in Summer Lane for end of life care. It is an amazing place. It is really clean and welcoming. All of the staff are very friendly and kind. The rooms are immaculate. They have en-suite's and really nice furniture in them . The facilities are great including a hair salon and a nail bar. It was a shame my husband had not gone in earlier, when he was not so ill. You walk in to reception, and it is like a hotel, the receptionists are all really friendly. Then you meet the nurses and the caregivers and they all ack... read more

Business response:

Thank you so much for your lovely review and for taking the time to do it. We are very touched by your comments and so happy that you felt Summer Lane was the right place for your husband and hope that we helped you and your family at a very difficult time. Our team here work extremely hard and it's good to know it's appreciated by families, We are all very proud of Summer Lane and I will pass on your wonderful comments to my staff.

V E

4 months ago

My Mother had a short period having respite care at the home before she passed away but in that period my family and I would frequently visit Mum in the home We all were so impressed with the care she received and the home itself. It is a clean peaceful environment with so many lovely areas to sit to watch tv, chat etc and lovey garden area... a number of places to have quiet time The meals provided looked very appetising, sadly because of mum's condition she wasn't up to eating very much but what we saw the menu and saw Mum... read more

Business response:

Thank you for your kind review of Summer Lane Care & Nursing Home. We're truly sorry for your loss and are grateful that we could support your mother and your family during her time with us.It means a lot to know you felt the care, environment, and meals were of a high standard, and we'll be sure to share your lovely feedback with the rest of our staff team.