Claimed

Summer Lane Care & Nursing Home - Country Court

4.6

Assisted Living Facilities
Weston-super-Mare

About this business

Wellness Assisted Living Facilities

Location details

Diamond Batch, Worle, Weston-super-Mare, BS24 7FY, United Kingdom

Get directions

4.6155 reviews

Select a rating

Christine N

5 months ago

My mum is end of life and can I just say all the staff from downstairs from reception, carers, tea ladies etc. have been absolutely fantastic. All so helpful and very caring towards myself and my mum. Nothing has been too much trouble. This nursing home deserves a lot of credit.

Business response:

Thank you for your kind review of Summer Lane Care & Nursing Home. We are so pleased to know that our staff team have been caring and supportive to you and your family. I will share your kind words with the rest of the team.

Tracey L

8 months ago

My mother has been in Summer Lane since August 24. She is well looked after, she is treated as an individual and all her care needs are facilitated with dignity and respect. I have no complaints at all. My mum is always happy and chatty clean and tidy. The cleanliness of the home is exceptional and it always smells nice. Her room is lovely and homely having brought her stuff in from home to make it her room. All the staff are very friendly and nothing is too much trouble for anyone. The reception staff are also very helpful ... read more

Business response:

Thank you for leaving a review for Summer Lane and your kind recommendation. We are delighted to hear how happy you are with our care, it is our pleasure to care for your mum here at Summer Lane.

Rachel C

9 months ago

Mum was placed at the home initially for respite but is now a permanent resident. It was clear from the very start that she was going to be looked after and her care needs met. All the staff are friendly, caring and empathetic not only to Mum but to the family too. It's peace of mind to know that she is safe, clean and comfortable. The home provides an excellent environment with clean rooms, smart communal areas and excellent facilities. The care staff are fantastic - however, if some had better English that would help!

Business response:

Thank you for your kind review of Summer Lane Care and Nursing Home! We're thrilled your mum is well cared for and that our staff team and facilities bring you peace of mind.

Allison M

10 months ago

Lovely care home, brilliant friendly and helpful staff. Very clean and well maintained, couldn't ask for a better place for a loved one to be. Many thanks.

Business response:

Thank you for you lovely review and we are very glad that you and your mum are happy with Summer Lane and the care she receives. I will pass on your comments to my team.

I W

10 months ago

Overall very good.

Business response:

Thank you for your positive feedback! We're so glad to hear you had a great experience. Your support means a lot to us at Summer Lane Care & Nursing Home.

Anna B

10 months ago

My brother has lived here for nearly a year now and he is very happy. The staff and care provided have been top quality. He has settled in well because of the support he has been given to adjust to his new environment. The food/choice is very good and high quality with plenty of choice. I can relax knowing my brother is in a safe, happy, clean environment surrounded by wonderful people.

Business response:

Thank you for taking the time to leave a review and for your lovely comments. We are very happy that your brother has settled in well and that it has enabled you to relax in the knowledge that he is happy and well cared for. I will pass on your lovely comments to my staff.

Amy R

10 months ago

I honestly couldn't wish for my grandmother to be in a better home, the facilities are amazing and they provide everything and more. The staff are all very friendly, accommodating and very professional. The home makes everyone feel welcome and they treat the residents with dignity and respect and the level of care is faultless. My grandmother is so happy and content and it's a pleasure to visit her there. The decor of the home is impeccable and the rooms are so comfortable. The cleanliness of the home is fantastic and the fo... read more

Business response:

Thank you so much for taking the time to leave such a lovely review. It is extremely important to us that your Grandmother is happy here and you and your family feel she is well cared for and treated with dignity and respect. We are glad you feel the warm welcome when you visit as we feel that relatives and friends should also feel part of our Summer Lane family. I will pass on your lovely comments to my team.

K A

10 months ago

The home always smells clean - excellent staff on reception = excellent. Always cheerful and helpful. Cafe = a very nice feature. Most staff on duty here are chatty and helpful! The food is excellent. The care staff are very caring - however, if some had better English that would help! Many are really excellent at caring. Activities = not applicable for Mum, but I feel there could be more for many residents. This aspect feels light.

Business response:

Thank you so much for taking the time to leave a review and for your lovely comments I have passed these on to our team.

Sarah W

a year ago

Whether it was the warm-hearted friendliness of the reception staff that greeted people visiting their loved ones, the kind and efficient care given to my father by the health care team, or the attention given to the cleanliness of the home itself. On the regular upkeep of the gardens situated at the centre of the home's buildings. Summer Lane provided my dad in the last year of his life with an environment that was safe, caring and comfortable. Here the patient mattered, my dad was not just another sick person- a number on ... read more

Business response:

Thank you so much for your lovely review and for taking the time to do it. We are very touched by your comments and so happy that you felt Summer Lane was the right place for your dad and hope that we helped you and your family at a very difficult time. Our team here work extremely hard and it's good to know it's appreciated by families, I will certainly pass on your comments to my staff.